Iliana M. Rodriguez
Wilmington,DE
Summary
To obtain a position that will utilize my knowledge, skills, and experience toward professional growth and development in a prestigious organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Communications and Data Specialist
City of Wilmington
05.2024 - Current
- Handles information requests for officers and protected data, employing proper procedures to handle each and protect important assets.
- Reviewed and updated correspondence files and database information to maintain accurate records.
- Reduced errors in data entry by using Delaware's crime statues
Pharmacy Technician
Walgreens
09.2023 - 05.2024
- Resolved third-party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Nursing Assistant
Milcroft Living
03.2022 - 05.2024
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Unit Clerk
Milcroft Living
04.2023 - 09.2023
- Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
- Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
- Obtained and organized medical records for office visits and scheduled labs.
Education
Associate of Science -
Delaware Technical And Community College
Wilmington, DEHigh School Diploma -
Mount Pleasant High School
06.2021
Skills
Microsoft Office proficiency
Identifying errors
Personnel Management
Operational planning
Military Service
Delaware Army National Guard, 02/2022- Current
302nd Field Feeding Team, 92G Culinary Non- Commissioned Officer
MOS:
42A Human Resource Specialist
88M Motor Transport Operator
92G Culinary Specialist
Certification
- IPPSA R3 Training, 07/2023
- Cyber Awareness Challenge, 04/2022, 03/2023
- IPerms, Field Operator, Scan Operator, Indexing/Validation Operator, Verification Operator, Record Manager, Authorized Official, 03/2023
- Certified Nursing Assistant, 01/2022
- Basic Life Support, 01/2022
Timeline
Communications and Data Specialist
City of Wilmington
05.2024 - Current
Pharmacy Technician
Walgreens
09.2023 - 05.2024
Unit Clerk
Milcroft Living
04.2023 - 09.2023
Certified Nursing Assistant
Milcroft Living
03.2022 - 05.2024
High School Diploma -
Mount Pleasant High School
- IPPSA R3 Training, 07/2023
- Cyber Awareness Challenge, 04/2022, 03/2023
- IPerms, Field Operator, Scan Operator, Indexing/Validation Operator, Verification Operator, Record Manager, Authorized Official, 03/2023
- Certified Nursing Assistant, 01/2022
- Basic Life Support, 01/2022
Associate of Science -
Delaware Technical And Community College
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