Iliana Todorovski
Egg Harbor,NJ
Summary
Motivated and compassionate behavioral health professional with experience in community-based mental health, crisis intervention, and research-informed care. Skilled in trauma-informed practices, case documentation, client advocacy, and interagency collaboration. Dedicated to reducing stigma and promoting equitable access to behavioral healthcare through culturally responsive, harm-reduction approaches. Actively seeking a role as a PAD Case Manager to support individuals in navigating systems of care and avoiding criminal justice involvement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Greenbrook/Oasis Mental Health Centers
Northfield, NJ
07.2024 - Current
- Delivered trauma-informed support and psychoeducation for patients undergoing Spravato and TMS treatments.
- Provided comprehensive case management services, including care linkage, follow-ups, and community referrals.
- Documented clinical progress per DAP standards, assessing treatment response and adverse effects.
- Collaborated with interdisciplinary teams to advocate for patient safety and promote harm-reduction goals.
- Administered standardized assessment tools (PHQ-9, GAD-7) to enhance care planning and service coordination.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Provided crisis intervention services to patients in need.
TMS Technician & Clinical Coordinator
Shore Clinical TMS & Wellness Center
Linwood, NJ
01.2024 - 07.2024
- Coordinated care plans and communicated with clients, families, and treatment teams to support ongoing mental health care.
- Monitored and documented treatment outcomes, including adverse reactions, using detailed clinical note-taking.
- Facilitated patient access to insurance-covered services, and maintained compliance with safety standards.
- Assisted with operational needs, including inventory management, Spravato protocol adherence, and appointment follow-up.
Education
B.A. - Psychology
Temple University
Philadelphia, PA12-2023
Skills
- Trauma-informed care and harm reduction
- Case management and biopsychosocial assessments
- DAP documentation
- De-escalation strategies
- Community resource navigation
- Mental health assessments (PHQ-9, GAD-7, Y-BOCS)
- Microsoft Office proficiency
- Inquisit and R programming
Volunteer Experience
Crisis Text Line - Crisis Counselor
- Provided real-time crisis intervention and emotional support via text-based platform.
- Assessed risk and referred clients to emergency and ongoing care resources.
- Practiced active listening, boundary setting, and solution-focused strategies in high-stress scenarios.
Certification
- Basic Life Support Certification through the National CPR Foundation (2024)
- Adult Mental Health First Aid through the National Council for Mental Wellbeing (2023)
References
References available upon request.
Timeline
Behavioral Health Technician
Greenbrook/Oasis Mental Health Centers
07.2024 - Current
TMS Technician & Clinical Coordinator
Shore Clinical TMS & Wellness Center
01.2024 - 07.2024
B.A. - Psychology
Temple University
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