Iliana M Cabrera
Hercules,CA
Summary
Licensed Vocational Nurse with proven expertise in managing total nursing care and administering prescribed medications and treatments according to approved nursing techniques. Assists in delivery of patient care through nursing process of assessment, planning, implementation and evaluation. Demonstrated competency directing and guiding patient teaching and activities to promote individual treatment programs.
Overview
7
7
years of professional experience
Work History
LVN Treatment Nurse
Danville Neuropathy Center
2023.04 - 2023.12
- Enhanced patient care by providing compassionate and individualized attention, leading to improved health outcomes.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to patients'' needs.
- Educated patients and their families on disease management, medication administration, and at-home care techniques, empowering them to take control of their health.
- Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Evaluated patient histories, complaints, and current symptoms.
- Promoted a positive work environment among nursing staff through collaboration, open communication, and support.
- Cared for wounds, provided treatments, and assisted with procedures.
Customer Service Representative
Velvelt Health Services, LLC
2020.09 - 2023.04
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Teacher Assistant/Office Assistant
Glen Park Montessori Preschool, San Francisco
2016.08 - 2020.03
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Education
Licensed Vocational Nursign
Gurnick Academy of Medical Arts
Concord, CA02.2023
Associate of Science - Science And Math
Contra Costa College
San Pablo, CA05.2019
Skills
- Vital Signs Monitoring
- Team Collaboration
- Patient Education
- Pain Management
- Diabetes Management
- Time Management
- Critical Thinking
- Patient Assessment
- Wound Care
- Health Education
- EMR / EHR
- Outpatient Care
Languages
Spanish
Native or Bilingual
Timeline
LVN Treatment Nurse
Danville Neuropathy Center
2023.04 - 2023.12
Customer Service Representative
Velvelt Health Services, LLC
2020.09 - 2023.04
Teacher Assistant/Office Assistant
Glen Park Montessori Preschool, San Francisco
2016.08 - 2020.03
Licensed Vocational Nursign
Gurnick Academy of Medical Arts
Associate of Science - Science And Math
Contra Costa College
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