Ilianna Johnson
Long Beach,CA
Summary
Experienced security Field Supervisor known for high productivity and efficient task completion. Specialize in risk assessment, team leadership, and emergency response coordination. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and safety compliance in challenging environments.
Overview
1
1
Certification
6
6
years of post-secondary education
11
11
years of professional experience
Work History
Field Supervisor
Securitas USA
Long Beach, CA
10.2022 - 07.2026
- Managed daily workflow, schedules, and assignments of security staff, ensuring operational efficiency at multiple sites.
- Developed and delivered training programs for new hires and current staff on workplace searches, drug and alcohol procedures, and safety and security protocols.
- Coordinated guard schedules to maintain optimal coverage during unexpected absences.
Field Supervisor
Allied Universal
Los Angeles, CA
09.2020 - 10.2022
- Managed guards and security staff to protect a variety of properties against theft and vandalism, ensuring a secure environment.
- Trained security officers in proper security measures, conducted site and equipment inspections to maintain safety standards, and provided customer service to guests requiring assistance.
- Organized security shift schedules for optimal staffing.
Security Guard
Allied Universal Security Services, Systems and Solutions
Riverside, CA
04.2019 - 04.2020
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and hazards.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Responded promptly to alarms and emergency situations as they arose.
- Maintained access control by verifying identification of visitors and employees.
- Collaborated with law enforcement for incident reporting and investigations.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Documented daily activities and incidents in detailed reports for record-keeping.
Post Commander
Platinum Security
San Bernardino, CA
08.2018 - 03.2019
- Supervised security personnel on-site, managed the security program, and served as the day-to-day liaison between the Property Manager and security employees.
- In managing the on-site security force, I provide the leadership, direction, guidelines and procedural framework within which the staff operated.
- Supervised security personnel during shifts to ensure a safe environment.
- Developed and implemented security protocols for various events and locations.
- Conducted regular training sessions for team members on emergency response procedures.
Security Officer
Securitas USA INC
San Bernardino, CA
12.2017 - 10.2018
- Responded to alarms and emergency situations.
- Executed fire prevention, safety, and maintenance tasks while enforcing parking and traffic regulations to ensure compliance.
- Assisted guests and tenants by providing site-specific information upon arrival.
- Made periodic tours to check property.
- Conducted periodic tours to monitor property security and identify potential safety risks.
Receptionist
All About Taxes
Palmdale, CA
01.2017 - 04.2017
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by giving instructions.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains security by following procedures; monitoring logbook.
- Upheld safety and cleanliness standards in reception area by adhering to established procedures.
- Ensured continuity among work teams by documenting and communicating actions and needs.
- Supported team objectives by completing related tasks.
- Executed document copying, printing, and scanning to support client requests. as needed for clients, with occasional filing.
Lead (Retail)
Six Flags Magic Mountain
Valencia, CA
03.2016 - 09.2016
- Manage retail staff, among which include people working on the floor, and the cashiers.
- Achieved financial goals by analysing variances and initiating corrective actions in annual budget preparation.
- Ensured correct pricing aligned with company standards to maintain competitive edge.
- Created and implemented engaging store displays to attract customer attention.
- Recruited, coached, counseled, disciplined, and trained employees.
- Utilise computers to record sales figures, for data analysis and forward planning.
- Maintain inventory and ensure items are in stock.
- Make sure pricing is correct.
- Make sure that health and safety measures are met.
- Ensure that hours of operation are in compliance with local laws.
- Provided guidance and support to retail sales staff to meet sales objectives.
- Addressed customer issues and questions promptly to ensure satisfaction.
Personal Assistant
G Builders
Palmdale, CA
03.2015 - 01.2016
- Maintained accurate billing records using QuickBooks.
- Imputed and kept billing records using QuickBooks program.
- Coordinated and organized meetings according to team requirements.
- Answered and responded to incoming and outgoing invoices, calls, and emails in a timely manner.
- Coordinated meetings based on demand.
- Managed incoming and outgoing invoices, calls, and emails promptly.
- Provided customer support as the first point of contact.
Education
Associate of Science - Radiology
Antelope Valley College
Lancaster, CA 08.2022 - 05.2024
High School Diploma - General Studies
Pete Knight High school
Palmdale, CA 08.2011 - 06.2015
Some College (No Degree) - Real Estate
Keller Williams Real Estate School
Palmdale, CA 03.2020 - 07.2020
Skills
- Security
- Incident Response
- Crisis Management
- Threat Assessment Operations
- Threat Assessment management
- Vulnerability Assessment
- Monitoring Systems
- Emergency response
- Safety Audits
- Staff supervision
- Scheduling proficiency
- Time Management
- Organizational Skills
- Problem Solving
- Facilities Coordination
- Customer service
- Financial Reporting
Certification
- CNA
- Real Estate License
- Guard Card
- AED Certification
- BLS Certification
Timeline
Field Supervisor
Securitas USA
10.2022 - 07.2026
Associate of Science - Radiology
Antelope Valley College
08.2022 - 05.2024
Field Supervisor
Allied Universal
09.2020 - 10.2022
Some College (No Degree) - Real Estate
Keller Williams Real Estate School
03.2020 - 07.2020
Security Guard
Allied Universal Security Services, Systems and Solutions
04.2019 - 04.2020
Post Commander
Platinum Security
08.2018 - 03.2019
Security Officer
Securitas USA INC
12.2017 - 10.2018
Receptionist
All About Taxes
01.2017 - 04.2017
Lead (Retail)
Six Flags Magic Mountain
03.2016 - 09.2016
Personal Assistant
G Builders
03.2015 - 01.2016
High School Diploma - General Studies
Pete Knight High school
08.2011 - 06.2015