Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Clerk
Churchill Hotel
Washington, DC
07.2020 - 09.2023
Responsible for entering customer payments into the accounting software system.
Maintained accurate records of accounts receivable and payable transactions.
Analyzed customer account information to identify discrepancies or trends in payment history.
Processed invoices, credit memos, and other documents related to accounts receivable.
Reconciled daily cash receipts with bank deposits.
Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Communicated regularly with vendors regarding invoice processing status updates.
Calculated unpaid invoices to maintain updated receivables reports.
Monitored loans and accounts payable to confirm payments are current.
Night Auditor
Churchill Hotel
Washington, DC
05.2018 - 08.2020
Greeted arriving guests and checked them in to their rooms.
Processed guest check-outs, including payment processing and providing receipts.
Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
Answered telephone calls from customers related to billing inquiries or complaints.
Intership
Omni Hotels & Resorts
Washington, DC
03.2015 - 08.2015
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Recognized by management for providing exceptional customer service.