ILIN MENDIETA
Lancaster,CA
Summary
Customer-focused, detail-oriented professional with 7 years of experience in tax accounting, bookkeeping, and financial administration, complemented by hands-on retail, cashiering, stocking, contractor support, and construction experience. Experienced in delivering excellent customer service, processing transactions, resolving customer concerns, maintaining merchandise, supporting inventory operations, and collaborating across multiple store departments. Skilled in building positive customer relationships, handling financial information accurately, and adapting to changing business needs. Bilingual in English and Spanish, with strong communication, organization, problem-solving, and teamwork skills.
Overview
8
8
years of professional experience
Work History
Construction Plumbing Assistant
01.2026 - Current
- Measure and cut plumbing pipe according to project specifications and job-site requirements.
- Assist with underground plumbing operations and trench-related work.
- Support the installation of drain lines, sewer lines, and plumbing fixtures.
- Coordinate with the foreman and construction crew to complete assigned tasks efficiently.
- Prepare, organize, and handle materials, tools, and equipment needed for daily work.
- Follow job-site procedures and maintain a clean, organized work area.
Tax Accountant
Family Tax Inc.
01.2019 - Current
- Prepare individual and business tax returns with a focus on accuracy, completeness, and compliance with applicable tax requirements.
- Process payroll and assist clients with payroll reporting and related administrative requirements.
- Maintain bookkeeping records and financial transactions using QuickBooks Online.
- Perform bank reconciliations to verify account balances and identify discrepancies.
- Prepare financial reports and maintain organized, accurate client records.
- Communicate professionally with clients, answer questions, and handle confidential financial information with discretion.
- Manage multiple responsibilities and deadlines while maintaining accuracy and attention to detail.
Construction Administrative Assistant
Jencor
Santa Clarita, California
01.2026 - 06.2026
- Created and maintained Excel spreadsheets using formulas to organize and track information.
- Supported construction documentation, administrative tasks, and project recordkeeping.
- Entered and maintained accurate project data, ensuring records remained organized and accessible.
- Temporary Position
Pro Desk Associate
The Home Depot
01.2025 - 02.2026
- Delivered customer service across multiple store departments, adapting to changing priorities and assisting customers with a wide range of products and service needs.
- Operated cash registers and point-of-sale (POS) systems to process customer purchases and transactions accurately and efficiently.
- Assisted customers with questions, product locations, purchasing decisions, returns, exchanges, and service concerns.
- Built positive customer relationships through professional communication, attentive service, dependable follow-through, and effective problem-solving.
- Supported retail sales by helping customers locate merchandise, understand product options, and identify suitable solutions for their needs.
- Assisted with stocking, replenishment, merchandise organization, and maintaining product presentation to support daily store operations.
- Worked flexibly across departments to provide cashier coverage, customer service, sales support, stocking assistance, and other operational support as needed.
- Assisted contractors and homeowners at the Pro Desk with construction materials, product selection, material lists, quantity estimates, quotes, and pricing requests.
- Processed contractor orders, checked product availability, coordinated order details, and followed up to support timely project completion.
- Answered incoming calls and provided accurate information about products, pricing, inventory, and order status.
- Maintained accurate transaction and order information, paying close attention to product quantities, pricing, and customer requirements.
- Collaborated with coworkers and different departments to maintain efficient store operations and deliver a positive customer experience.
Car Detailer
- Performed interior and exterior vehicle detailing with attention to cleanliness, presentation, and quality.
- Cleaned vehicle interiors, including carpets and upholstery, and shampooed surfaces to remove dirt and stains.
- Maintained exterior vehicle surfaces and completed detailing tasks efficiently while paying attention to detail.
- Additional Experience
Education
High School Diploma -
College Coursework - Electrical Studies
Skills
- Customer Service & Customer Relations: Customer Assistance, Relationship Building, Conflict Resolution, Customer Inquiries, Returns & Exchanges, Phone Support, Professional Communication
- Retail & Store Operations: Cash Register Operations, POS Transactions, Retail Sales Support, Stocking & Replenishment, Merchandise Organization, Product Location Assistance, Inventory Availability, Store Recovery, Cross-Department Support
- Sales & Order Support: Product Knowledge, Contractor Support, Quotes & Pricing, Order Processing, Order Fulfillment, Order Follow-Up, Material Lists, Quantity Estimates
- Accounting & Administration: QuickBooks Online, Bookkeeping, Payroll Processing, Tax Preparation, Bank Reconciliations, Financial Reporting, Accounts Payable & Receivable, Microsoft Excel, Data Entry, Recordkeeping
- Additional Skills: Construction Support, Plumbing Materials, Pipe Measuring & Cutting, Team Collaboration, Attention to Detail, Time Management
- Languages: English and Spanish (Bilingual)
Timeline
Construction Plumbing Assistant
01.2026 - Current
Construction Administrative Assistant
Jencor
01.2026 - 06.2026
Pro Desk Associate
The Home Depot
01.2025 - 02.2026
Tax Accountant
Family Tax Inc.
01.2019 - Current