Iliya Cole
Upper Marlboro,USA
Summary
Police officer with over 5 years of extensive experience in law enforcement, demonstrating exceptional skills in conflict resolution, emergency management, and community engagement. Proven track record in enhancing public safety through thorough investigations and strategic coordination with local agencies, resulting in significant crime reduction and increased public trust. Committed to advancing community policing initiatives and crisis management strategies to foster a safer, more resilient community.
Overview
12
12
years of professional experience
Work History
Police Officer
Georgetown University
08.2025 - Current
- Enforced laws and regulations to maintain public safety and order.
- Collaborated with community organizations to enhance crime prevention strategies and outreach programs.
- Responded promptly to emergency calls, assessing situations, and providing necessary assistance or intervention.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
Police Officer
D.C Protective Services Police
01.2023 - 03.2025
- Enforced local laws and regulations to maintain public safety, resulting in a noticeable reduction in crime rates.
- Conducted thorough investigations, leading to the resolution of multiple high-profile cases and enhanced public confidence.
- Documented incident reports with precision, ensuring accuracy and compliance with departmental standards.
- Coordinated with local agencies to streamline emergency response protocols, ensuring rapid and effective action.
Fire Claims Specialist
State Farm Insurance
11.2022 - 01.2023
- Investigated fire claims thoroughly, ensuring accurate assessments and expediting processing for timely client resolutions.
- Compiled detailed reports on fire damages, enhancing the precision of claim evaluations and maintaining compliance with industry standards.
- Worked closely with adjusters and policyholders to clarify claim details, fostering trust and transparency in the claims process.
- Analyzed fire incident data to identify trends, contributing to proactive risk management strategies and policy improvements.
Security Officer
Anne Arundel Medical Center
08.2021 - 10.2022
- Monitored surveillance systems effectively, ensuring a secure environment and reducing unauthorized access incidents.
- Conducted thorough security checks and maintained accurate incident logs, enhancing the accuracy of security reporting.
- Coordinated with emergency services during incidents, ensuring swift response and improving safety protocols.
- Trained new team members on security procedures, fostering team competence and adherence to safety standards.
Delivery Driver
Pepsi Co.
09.2020 - 08.2021
- Streamlined delivery routes to ensure timely shipments, resulting in improved customer satisfaction and loyalty.
- Implemented a real-time tracking system, enhancing delivery transparency and reducing customer inquiries.
- Maintained accurate logs of deliveries and pickups, ensuring reliable records for audit and compliance purposes.
- Coordinated with warehouse staff to optimize loading processes, improving operational efficiency and minimizing delays.
Postal Service
United States Postal Service
03.2018 - 10.2019
- Implemented automated tracking systems, resulting in improved package visibility and operational efficiency.
- Fostered teamwork among postal workers, promoting a supportive environment and consistent service quality.
- Maintained accurate records of postal transactions, ensuring compliance and reducing errors in daily operations.
- Provided exceptional customer service, addressing inquiries promptly and strengthening community trust in postal services.
Police Officer
Town of Brentwood
03.2016 - 09.2018
- Conducted thorough investigations, leading to substantial improvements in community safety and crime resolution rates.
- Maintained accurate incident reports and evidence logs, ensuring integrity and compliance with legal standards.
- Partnered with local organizations to implement outreach programs, fostering stronger community relations and trust.
- Analyzed crime patterns to deploy resources efficiently, resulting in noticeable reductions in response times.
Police Corporal
Marlow Height's Police
08.2015 - 03.2016
- Fostered community relations through public outreach programs, enhancing trust and cooperation between law enforcement and residents.
- Conducted thorough investigations, meticulously gathering evidence to support legal proceedings and uphold justice.
- Mentored junior officers, encouraging professional growth and fostering a supportive team environment.
- Implemented strategic crime prevention measures, achieving substantial reductions in local crime rates and enhancing community security.
Police Officer
Town of Morningside
12.2013 - 03.2015
- Enforced local laws and ordinances, ensuring community safety and fostering trust through consistent patrolling.
- Conducted thorough investigations, leading to successful case resolutions and strengthened community relations.
- Collaborated with emergency services during crises, enhancing response efficiency and minimizing public risk.
- Documented incidents meticulously, maintaining accurate records that supported legal proceedings and policy reviews.
Education
Associates of Applied science - MPCTC Certification
Anne Arundel Community College
Arnold, MD06.2013
Phycology, Criminal justice
College of Southern Maryland
La Plata, MD03.2011
Skills
- Report writing
- Conflict de-escalation
- Relationship building and management
- Community engagement
- Criminal investigations
- Emergency management
- Crisis intervention and deescalation
- Criminal law
- Courtroom testimony
- Cultural awareness
- Mental resilience
Timeline
Police Officer
Georgetown University
08.2025 - Current
Police Officer
D.C Protective Services Police
01.2023 - 03.2025
Fire Claims Specialist
State Farm Insurance
11.2022 - 01.2023
Security Officer
Anne Arundel Medical Center
08.2021 - 10.2022
Delivery Driver
Pepsi Co.
09.2020 - 08.2021
Postal Service
United States Postal Service
03.2018 - 10.2019
Police Officer
Town of Brentwood
03.2016 - 09.2018
Police Corporal
Marlow Height's Police
08.2015 - 03.2016
Police Officer
Town of Morningside
12.2013 - 03.2015
Phycology, Criminal justice
College of Southern Maryland
Associates of Applied science - MPCTC Certification
Anne Arundel Community College
Training
- Police Background Investigators Course
- Wales / NCIC Training
- Advanced De-Escalation & Crisis Intervention Training
- Police Ballistic Shield Training course
- SFST Training
- Community Policing
- Active Threat & Active Shooter Training
- Interview & Interrogation Training
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