Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iliyah Braxton

Stone Mountain,GA

Summary

Dynamic and results-driven professional with extensive experience in customer service and administrative roles, notably as a Receptionist at BS Industries. Excelled in organization, time management, and client relations, enhancing customer satisfaction and operational efficiency. Demonstrated proficiency in data entry and telephone communication, contributing to a positive and productive work environment. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

4
4
years of professional experience

Work History

Receptionist

BS Industries
04.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.

Crew Team Member

Wendy's
03.2022 - 01.2024
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Chic-Fil-A
03.2021 - 04.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Associate of Business Administration - Marketing

Georgia State University
Atlanta, GA
05.2026

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling appointments
  • Customer/Client relations
  • Verbal and written communication

Timeline

Crew Team Member

Wendy's
03.2022 - 01.2024

Receptionist

BS Industries
04.2021 - Current

Crew Member

Chic-Fil-A
03.2021 - 04.2023

Associate of Business Administration - Marketing

Georgia State University
Iliyah Braxton