Ilkcan Ogul

* Created and deployed successful strategies to boost restaurant performance during pandemic, reduced total expenses by %19.8 and increased profit by %26.9 compared prior year.
* Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
* Supervised daily activities of restaurant and 26 employees.
* Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Supervise and coordinate activities of cooks and workers in high volume, fast-paced environment
• Assist management with training, scheduling, evaluating, motivating, and coaching employees
• Ensure adherence to quality standards, food and workplace safety regulations
• Address guests’ service needs in a professional and timely manner

• Managed, trained, and evaluated all kitchen team members; interviewed and evaluated potential hires
• Responsible for all kitchen administration including inventory, ordering, cleanliness, and sanitation
• Ensured consistent portioning, preparation, and quality
• Developed additional menu items and crafted daily specials

• Sharpened skills and expertise by learning highly detailed recipes and innovative prep techniques
• Experienced service in a three Michelin star restaurant environment
• Conducted mise en place for each station
• Stored equipment, performed routine cleaning of counter surfaces, and other duties as assigned by chefs

• Prepared meals for Turkish airlines Business class passengers during ER flights
• Provided guests cuisine and cultural information to enhance in-cabin experience
• Submitted post-flight reports to inform quality improvements
• Contributed to national catering events, production cuisine, and service within THY CIP lounge