Illene M. Galvan
Lancaster,TX
Summary
Developed strong customer service and organizational skills in fast-paced retail environment, seeking to transition into new field. Focused on leveraging these skills to contribute effectively in different professional setting.
Overview
3
3
years of professional experience
Work History
Store Clerk
QuikTrip
12.2023 - Current
- Process customer transactions accurately and efficiently using point-of-sale systems.
- Maintain stock levels by organizing inventory and restocking shelves regularly.
- Assist in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assist in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Collaborate with team members to achieve daily operational goals and improve service delivery.
- Monitore store cleanliness and safety standards, ensuring compliance with company policies.
Front of House Associate
Chic-Fil-A
01.2023 - 12.2023
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed front counter operations, efficiently processing orders and transactions.
- Trained new team members on service standards and operational procedures.
- Monitored inventory levels, assisting in restocking supplies to maintain workflow.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Implemented quality control measures to uphold cleanliness and safety standards.
Education
Phlebotomy Certificate -
Medical Career Training
Bedford, TX10-2025
High School Diploma -
Duncanville High School
Duncanville, TX05-2024
Skills
- Customer transaction processing
- Inventory management
- Point-of-sale operation
- Cash handling accuracy
- Attention to detail
- Time management skills
Timeline
Store Clerk
QuikTrip
12.2023 - Current
Front of House Associate
Chic-Fil-A
01.2023 - 12.2023
Phlebotomy Certificate -
Medical Career Training
High School Diploma -
Duncanville High School