- Volunteer Work
- Electronics and Circuit Building
- Video Gaming
- Gym Workouts
- Swimming
- Team Sports
Illia Puhach
Information Technology System, Service & Security
Vancouver,WA
Summary
Experienced in analyzing issues on service calls and finding effective solutions. Engaging and pleasant personality in every customer interaction. Expertise in building strong customer relationships. Outstanding diagnostics skills for timely and accurate problem resolution.
Overview
2
2
years of professional experience
50
50
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Tech Volunteer
Local Community Center
04.2022 - 05.2023
- Assisted with basic computer skills and troubleshooting.
- Helped install and configure software for community users.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
IT support desk
School Number 233
09.2021 - 02.2022
- Assisted in maintaining school computers.
- Troubleshoot software and hardware issues.
- Provided technical assistance to students and teachers.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
School Number 233
Kyiv, Ukraine 05.2001 - 05.2022
High School Diploma -
Otto Lilienthal School
Rostock, Germany 05.2022 - 05.2023
High School Diploma -
Heritage High School
Vancouver, WA 05.2023 - 05.2026
Diploma -
Cascadia Technical Academy
Vancouver, WA 05.2001 - 05.2026
Skills
Technical troubleshooting skills
Systematic hardware troubleshooting
System update management
Experienced with Office 365 applications
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Certification
21st Century Success Skills, YouScience, 05/27/25
Community Service
Tech Volunteer, Local Community Center, Assisted with basic computer skills and troubleshooting., Helped install and configure software for community users., Help build a PC.
Interests
Timeline
High School Diploma -
Heritage High School
05.2023 - 05.2026
High School Diploma -
Otto Lilienthal School
05.2022 - 05.2023
Tech Volunteer
Local Community Center
04.2022 - 05.2023
IT support desk
School Number 233
09.2021 - 02.2022
High School Diploma -
School Number 233
05.2001 - 05.2022
Diploma -
Cascadia Technical Academy
05.2001 - 05.2026
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