Summary
Overview
Work History
Skills
Professional References
Certification
Professional Technical Skills
Timeline
Generic

Illiana Alabarces

Dynamic Project Leader: Crafting Efficiency And Growth
Castle Rock,Colorado

Summary

Results-driven Project Manager with over a decade of experience leading diverse projects across various industries, including healthcare, event management, and software. Proven ability to manage all aspects of the project lifecycle, deliver projects on time and within budget, and enhance team performance. Skilled in strategic planning, resource allocation, risk management, and stakeholder communication. Passionate about fostering collaborative environments and driving continuous improvement.

Overview

20
20
years of professional experience
2
2
Certifications
1
1
Language

Work History

Office Administrator

Advanced Dermatology & Cosmetic Surgery
7 2023 - Current
  • Managed multiple concurrent projects to streamline office operations, resulting in 20% increase in efficiency
  • Cultivated and maintained strong relationships with vendors, ensuring timely delivery of supplies and services
  • Planned and executed educational seminars and events, enhancing client engagement and satisfaction
  • Implemented new office procedures and software tools, reducing administrative overhead by 15%
  • Trained staff on new software and processes, improving productivity and operational consistency.

Owner

Romance Fairy
03.2014 - Current
  • Developed and executed strategic plans to grow business, resulting in a 30% increase in revenue over five years
  • Led the planning and execution of over 100 events, including trade shows, markets, and fundraisers
  • Managed budgeting and financial planning, ensuring all projects were completed within financial constraints
  • Conducted market research to identify trends and opportunities, adapting strategies to stay competitive.

Software & Process Specialist

Tecobi
08.2018 - 12.2019
  • Led the implementation of CRM systems for automotive dealerships, improving lead management and sales tracking
  • Developed and optimized business processes, resulting in a 25% increase in operational efficiency
  • Designed and conducted training programs for dealership staff, enhancing their ability to utilize CRM tools effectively
  • Worked closely with clients to understand their needs and customize CRM solutions to meet their requirements
  • Monitored and reported on key performance indicators, providing insights for continuous improvement.

Front of House Staff

Darden and BBRG Restaurant Groups
05.2004 - 05.2013
  • Delivered exceptional service to guests, ensuring high level of satisfaction and repeat business
  • Managed front-of-house operations, including staff scheduling, task delegation, and conflict resolution
  • Designed and implemented training programs for new staff, improving service quality and efficiency
  • Ensured compliance with health and safety regulations, maintaining safe and welcoming environment for guests.

Skills

  • Expert in Operations Management with a focus on efficiency and process optimization

  • Cultivated Preparedness Mindset, ensuring readiness for project contingencies

  • Proficient in Financial Planning, with a track record of managing budgets effectively

  • Strategic Planning skills, aligning project goals with long-term organizational objectives

  • Committed to Training and Development, enhancing team capabilities and performance

  • Master of Relationship Management, building and maintaining strong stakeholder connections

  • Versatile in Marketing and Advertising

  • Microsoft Office Suite via 365, leveraging technology for project management

Professional References

Available upon request

Certification

Certified ScrumMaster (CSM) (In Progress)

Professional Technical Skills

Project Planning & Scheduling, Risk Management, Budget Management, Scope Management, Quality Assurance, Team Leadership, Stakeholder Communication, Conflict Resolution, Team Training & Development, Performance Metrics, Process Improvement, Resource Allocation, Operational Efficiency, Vendor Management, Event Coordination, CRM Systems, MS Office Suite

Timeline

Software & Process Specialist

Tecobi
08.2018 - 12.2019

Owner

Romance Fairy
03.2014 - Current

Front of House Staff

Darden and BBRG Restaurant Groups
05.2004 - 05.2013

Office Administrator

Advanced Dermatology & Cosmetic Surgery
7 2023 - Current

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Illiana AlabarcesDynamic Project Leader: Crafting Efficiency And Growth