ILLICIA JONES

American Wholesale Grocers (AWG), Hernando ,Ms

Heavy Machine Operator | November 2024 – Present

Operate and monitor automated warehouse equipment to ensure efficient product flow.

Troubleshoot equipment faults, conveyor jams, sensors, and system errors to minimize downtime.

Replace reflectors, sensors, photo eyes, and other machine components as needed.

Use measurement tools and tape measures to verify product dimensions and ensure correct product routing.

Monitor computer systems and fault indicators to identify, diagnose, and resolve operational issues.

Perform routine inspections and preventative maintenance on equipment.

Climb platforms and stairways to safely access and clear conveyor jams.

Maintain a clean, organized, and safe work environment while following company safety procedures.

Respond quickly to equipment alarms and system malfunctions to keep operations running efficiently.

Lock out tag out wen having to go into the machine or conveyors.

• Safely operates delivery vehicle, following all traffic laws and company safety standards.
• Load and unload packages efficiently
• Delivers packages to customers on assigned routes in a timely manner.
• Uses handheld devices for navigation, delivery updates, and communication.
• Provides excellent customer service and address customer inquiries professionally.
• Maintains a clean and organized delivery vehicle.
• Follows company policies and procedures.

• Facilitate morning huddles, delegates work assignments, and implements safety practices
• Manages workflow in alignment with available headcount
• Responsible for the coordination of 40+ employees
• Sets expectations and holds athletes accountable for expected UPH and daily targets
• Communicates and collaborates throughout the distribution center to ensure inventory integrity/accuracy for customer order fulfillment
• Closely monitors bin storage and capacity
• Works flexibly to cover logistical needs of warehouse operations
• Supports administrative reporting as required to support building flow
• Collaborates with Operations Manager to ensure that all departmental goals are exceeded

• Load freight on/off incoming vehicles to/from designed areas of the facility
• Stacked loads in correct storage bays, following inventory control instructions
• Perform daily inspections on equipment to ensure safe transportation of freight
• Performed cycle counts to ensure inventory accuracy
• Maintained safe and clean work environment
• Trained new employees as needed

• Ensured customer satisfaction by greeting and answered questions
• Performed tours of work areas to maintain safety and ensure the areas met the customer's expectations
• Collaborate with small teams to make sure specified tasks are completed in a timely fashion
• Maintained accurate levels of inventory
• Delegated task in according to headcount