Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ilona Baranov

Ilona Baranov

Brooklyn,USA

Summary

Experienced and multilingual professional with a strong background in customer service, financial operations, and administrative support. Skilled in handling transactions, resolving client issues, and working in fast-paced environments. Organized, adaptable, and committed to delivering high-quality service.

Overview

8
8
years of professional experience

Work History

Accounting Specialist

SEA Event
Brooklyn, USA
08.2022 - Current

• Managed all financial transactions, including invoicing, payments, and account reconciliation.
• Prepared monthly reports and maintained accurate records in line with company policies.
• Handled cash for events and tracked expenses to ensure smooth financial operations.

Teller Manager

Friend's Pharmacy
Brooklyn, USA
07.2019 - 05.2022
  • Assisted customers with purchases, provided product recommendations, and ensured smooth daily sales operations.
  • Handled MoneyGram services, including sending and receiving money, verifying customer information, and resolving issues during transactions.
  • Educated clients on how to use the MoneyGram app and self-service tools, offering support and troubleshooting technical issues when needed.
  • Managed daily cash operations, including balancing the register, closing the cash drawer, and preparing end-of-day reports.

Business HR Manager

Company GazpromBank
Astrakhan, Russia
09.2017 - 12.2018
  • Coordinated recruitment processes, including job posting, resume screening, scheduling interviews, and candidate communication.
  • Maintained accurate and confidential employee records in digital systems, ensuring compliance with internal procedures and labor regulations.
  • Supported staff with HR-related inquiries, including payroll, benefits, and leave policies, providing clear and timely information.
  • Collaborated with the customer service department when needed, verifying client documentation, and supporting the opening of customer accounts.

Education

Master of Science - Linguistics

Astrakhan State University
Russia
06.2017

Professional Development - Economics

Astrakhan State University
Russia
06.2016

Bachelor of Science - Education

Astrakhan State University
Russia
06.2015

Skills

Strong customer service and communication skills
Multilingual
Comfortable with technology and guiding others in using it
Detail-oriented, organized, and professional
Experience with cash handling and financial tasks
Quick learner, adaptable, and team-oriented

Languages

English
Professional
German
Professional
Italian
Limited
Spanish
Elementary
Russian
Native/ Bilingual

Timeline

Accounting Specialist

SEA Event
08.2022 - Current

Teller Manager

Friend's Pharmacy
07.2019 - 05.2022

Business HR Manager

Company GazpromBank
09.2017 - 12.2018

Master of Science - Linguistics

Astrakhan State University

Professional Development - Economics

Astrakhan State University

Bachelor of Science - Education

Astrakhan State University
Ilona Baranov
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