Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ilona Fazekas

Port Chester,NY

Summary

Dynamic, results driven and resourceful HR Business Partner and Office Management professional passionate about making a meaningful difference in organizational culture and operational efficiencies. Adept at building strong relationships with cross-functional teams and stakeholders to facilitate collaboration and support organizational objectives. Proven track record in streamlining office operations, managing budgets, and implementing policies that promote a positive workplace culture. Additionally, I have a strong background in customer service, ensuring a seamless experience for both employees and clients.

Overview

24
24
years of professional experience

Work History

HR & Payroll Supervisor

JP McHale Pest Management
Buchanan, NY
10.2019 - Current
  • Process weekly payroll for 300+ team members in a timely and accurate manner, and ensure compliance with federal, state, and local laws and regulations. Manage payroll audits and troubleshoot any issues that arise. Recommends and implements operational procedures and processes in support of Financial Services operations. Handle certified payroll and prevailing wages.
  • Manage HRIS system data for employee status changes.
  • Administers employee benefits programs, including life, disability, and health insurance plans, 401(k), and Annual Open Enrollment.
  • Develop safety policies, handle workers' compensation claims and return-to-work program, OSHA reporting.
  • Develop training programs and provide coaching, training, guidance, and problem-solving services to managers and other team members.
  • Oversee facilities maintenance, supplies orders, negotiate vendor contracts, and improve conditions of facilities.
  • Develop and lead Employee Engagement programs. Coordinate with the marketing team for social media posting and marketing events.
  • Provide administrative assistance to members of the Executive Team, such as calendar management, organize meetings, coordinate travel arrangements, expense reports, first point of contact to President of Company, handles personal tasks
  • Respond to high-volume email and phone correspondence in a professional and timely manner while handling all confidential information with the utmost discretion and providing exceptional customer service experience.

Home Office & House Manager

Private Property Staging
Bedford, NY
06.2017 - 08.2019
  • Manage home office and household staff of a historic 40+ acres private estate consisting of multiple buildings and facilities. Also, assist with other residencies in NYC and FL.
  • Bookkeeping, budgeting, bill paying, credit card reconciliations.
  • Handle special real estate projects assigned by the Principal.
  • Lowered household expenses by assessing and reorganizing vendor accounts, and renegotiated favorable terms and pricing.
  • Schedule repairs and handle ongoing renovation projects and permit applications while building good rapport with town officials, contractors, and engineers.
  • Created manuals for facilities, equipment, and vehicle maintenance, and catalogued artwork.
  • Researched and developed a business plan for farming activities to produce the desired annual revenue, in order to achieve Sales Tax Exemption status.
  • Organized and supervised special events, entertainment, and catering.

Personal Assistant

TBR Management
Wallkill, NY
03.2014 - 06.2017
  • Assisted land development and property management business principals with administrative and personal tasks.
  • Phone, email correspondence, address clients' concerns.
  • Accounts payable and receivable, bank deposits.
  • Drafted lease agreements, interviewed tenants.
  • Communicated with engineers, architects, and contractors on current development projects.
  • Handled internet research, advertisements, and social media postings.

Office Manager

Dr. Dennis McGroary
Yorktown Heights, NY
10.2000 - 01.2014
  • Assisted land development and property management business principals with administrative and personal tasks.
  • Phone and email correspondence, address clients ' concerns.
  • Accounts payable and receivable, bank deposits.
  • Drafted lease agreements, interviewed tenants.
  • Communicated with engineers, architects, and contractors on current development projects.
  • Handled internet research, advertisements, and social media postings.

Education

Dutchess Community College
Poughkeepsie, NY

Certified Medical Assistant

Westchester BOCES
Valhalla

Certified Payroll Professional

American Payroll Association
Online

Skills

Human Resources Management

o Talent Acquisition

o Employee Onboarding & Training

o Performance Management

o Employee Relations & Conflict Resolution

o HR and Payroll Policy Development & Compliance

Office Management

o Budget Management & Cost Control

o Facility/Property Management

o Vendor Relations

o Office Operations

o Project Management

o Event Planning

o Travel Arrangements

Customer Service Excellence

o Client Relationship Management

o Problem-Solving & Conflict Resolution

o Effective Communication & Active Listening

o Service Improvement Strategies

Data Analysis & Reporting

o HR Metrics & Analytics

o Performance Evaluation Metrics

o Trend Analysis & Reporting

Interpersonal Skills

o Team Building & Leadership

o Negotiation & Influencing Skills

Technical Proficiency

o HRIS & Payroll Systems

o Microsoft Office Suite (Excel, PowerPoint, Word)

Languages

Hungarian
Native/ Bilingual

Timeline

HR & Payroll Supervisor

JP McHale Pest Management
10.2019 - Current

Home Office & House Manager

Private Property Staging
06.2017 - 08.2019

Personal Assistant

TBR Management
03.2014 - 06.2017

Office Manager

Dr. Dennis McGroary
10.2000 - 01.2014

Dutchess Community College

Certified Medical Assistant

Westchester BOCES

Certified Payroll Professional

American Payroll Association
Ilona Fazekas