Ilonita Eliahu
Manalapan
Summary
Dedicated Patient Care Assistant experienced in delivering exceptional patient service and managing documentation needs. Achieved effective communication with healthcare staff to optimize treatments and enhance patient care through diligent tracking of patient details and mobility support. Focused on contributing to a collaborative team environment and adapting to evolving healthcare demands.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2027
2027
years of professional experience
Work History
Certified Patient care assistant
Fivestar homecare
Brooklyn
06.2019 - Current
- Assisted patients with daily living activities and personal care routines.
- Monitored patient vital signs and reported changes to healthcare team.
- Provided companionship and emotional support to enhance patient well-being.
- Documented patient care activities accurately in electronic health records.
- Collaborated with nursing staff to implement individualized care plans.
- Participated in training sessions to improve caregiving skills and knowledge.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Answered call lights promptly to ensure timely response to patient needs.
- Reported any changes in patient condition to the supervising nurse immediately.
- Engaged with patient family and friends to provide courteous visit experience.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
- Responded quickly to emergency situations following established protocols.
- Provided emotional support for distressed patients and families during difficult times.
- Facilitated patient movement by effectively using mobility devices, ensuring comfort and safety during transport.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Used hospital-approved devices and techniques to transport and lift patients.
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted with admission and discharge processes including completion of necessary paperwork.
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
- Administered prescribed medications under the direction of a registered nurse or physician.
- Assisted physicians with examinations and procedures.
- Performed range-of-motion exercises with immobile patients to prevent muscle atrophy.
- Responded quickly and appropriately to emergency situations.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Reminded patients to take prescribed medications or nutritional supplements.
Home care intake specialist
S & A Unified
Brooklyn
04.2026 - 05.2026
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Coordinated appointments for new clients with appropriate service providers.
- Maintained accurate client records in the electronic health record system.
- Communicated effectively with clients to explain services and answer questions.
- Collaborated with team members to streamline intake processes and improve efficiency.
- Provided support during client assessments, ensuring a smooth experience.
- Managed confidential client information in compliance with privacy regulations.
- Made outbound calls to providers to obtain information necessary to create or update authorization.
- Conducted follow-up communication with clients to evaluate satisfaction and outcomes of services provided.
- Coordinated with external agencies and community partners to facilitate referrals and access to services.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Homecare coorninator
Carepro homecare
Brooklyn
04.2024 - 04.2026
- Managed caregiver assignments and training within the homecare team.
- Coordinated care schedules for clients and caregivers to ensure coverage.
- Developed and maintained relationships with clients, families, and medical professionals to coordinate services for home care patients.
- Communicated with families about client needs and care plans.
- Facilitated family meetings to discuss goals and objectives related to the patient's plan of care.
- Assessed patient's needs for additional services and equipment.
- Responded quickly to emergency situations involving clients in order to ensure their safety and well-being.
- Coordinated transportation services for clients to ensure they were able to access necessary medical care.
- Evaluated caregiver performance and provided necessary feedback.
- Facilitated training sessions for home care staff on patient care protocols and safety procedures.
- Ensured compliance with state regulations and company policies in care practices.
- Ensured compliance with federal regulations governing home health agencies such as HIPAA privacy rules.
- Negotiated with vendors and suppliers for medical equipment and supplies needed for client care.
- Coordinated with insurance companies to verify coverage and process claims for home care services.
- Identified potential problems or gaps in service delivery through ongoing evaluation of client outcomes against established standards of practice.
Pharmacy Technician
Zitomer pharmacy
New York
- Prepared and dispensed medications under pharmacist supervision.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Operated pharmacy software to process prescriptions and maintain patient records.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Ensured compliance with safety regulations and pharmacy policies.
- Educated patients on proper medication usage and potential side effects.
- Collaborated with healthcare professionals to support patient care initiatives.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Interpreted and processed medication orders under supervision of pharmacist.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Monitored prescription refill requests and communicated with patients regarding their status.
Pharmacy Technician
Kings highway pharmacy
Brooklyn
- Assisted customers with prescription inquiries and medication-related questions.
- Prepared and dispensed medications under pharmacist supervision.
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Operated pharmacy software to process prescriptions and maintain patient records.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Maintained proper storage and security conditions for drugs.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared prescription transfers to other pharmacies.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Interpreted and processed medication orders under supervision of pharmacist.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
Surgical Technology
Center of Allied Health Education
Brooklyn, NY 09.2019 - 03.2020
James Madison High School
Brooklyn , NYBachelor of Science - Prepharmacy
Long Island University
Brooklyn, NY 05.2001 -
Skills
- Patient monitoring
- Vital signs assessment
- Patient care
- Electronic health records
- Intake coordination
- Customer service
- Care plan implementation
- Patient care coordination
- Intake form processing
- Team collaboration
- Inventory management
- Time management
- Problem resolution
- Case management
- Health assessments
- Claims processing
- Multitasking
- Room preparation
- Written and verbal communication
- Risk management
- Scheduling
Languages
English
Professional
Russian
Native/ Bilingual
Azerbijan
Native/ Bilingual
Hebrew
Limited
Yugoslavian
Limited
Spanish
Elementary
Timeline
Home care intake specialist
S & A Unified
04.2026 - 05.2026
Homecare coorninator
Carepro homecare
04.2024 - 04.2026
Surgical Technology
Center of Allied Health Education
09.2019 - 03.2020
Certified Patient care assistant
Fivestar homecare
06.2019 - Current
Bachelor of Science - Prepharmacy
Long Island University
05.2001 -
Pharmacy Technician
Zitomer pharmacy
Pharmacy Technician
Kings highway pharmacy
James Madison High School