Ilonka Tapia
Philadelphia,PA
Summary
Results-driven Team Specialist with expertise in team motivation, workflow optimization, and meeting facilitation. Committed to enhancing project delivery and team performance through collaboration and effective feedback analysis.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Team Specialist
URBN
Levittown, PA
07.2023 - Current
- Assisted team with daily operational tasks to improve workflow efficiency.
- Helped coordinate resource allocation for project success.
- Organized team meetings and created agendas for clear communication.
- Supported training sessions for new team members to foster knowledge sharing.
- Collaborated with cross-functional teams to align strategies and enhance project delivery.
- Analyzed feedback to identify areas for improvement in team performance and service quality.
Box Truck Driver
Vision Furniture
Philadelphia, PA
03.2017 - 08.2018
- Operated box truck to deliver furniture safely and efficiently to customer locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs, documenting mileage and fuel usage for record-keeping.
- Collaborated with warehouse staff to load and unload furniture, optimizing delivery schedules.
- Provided exceptional customer service during deliveries, addressing client inquiries and concerns promptly.
Education
High School Diploma -
Frankford High School
Philadelphia, PA05.2007
Skills
Team motivation
Workflow optimization
Meeting facilitation
Feedback delivery
Accomplishments
● Maintained high standards of cleanliness, safety, and organization in commercial facilities.
● Successfully completed daily cleaning tasks efficiently and on schedule.
● Demonstrated strong attention to detail while sanitizing and maintaining work areas.
● Consistently dependable and punctual, with a strong work ethic.
● Worked effectively as part of a team while also completing tasks independently.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Specialist
URBN
07.2023 - Current
Box Truck Driver
Vision Furniture
03.2017 - 08.2018
High School Diploma -
Frankford High School