Ilsa M. Caballero
Charlotte,NC
Summary
To obtain a challenging position where I can use my skills and experience.
Overview
20
20
years of professional experience
Work History
Safety and Security Officer
Spencer's Gifts
Charlotte , NC
06.2024 - Current
- Monitored store premises for safety and security compliance.
- Conducted regular inspections of security systems and equipment.
- Managed emergency procedures and safety drills for staff readiness.
- Reported incidents and maintained accurate safety documentation.
- Implemented loss prevention strategies to minimize theft risks.
- Performed regular inspections of fire extinguishers, smoke detectors, alarm systems, and other safety-related equipment.
- Conducted security patrols of the premises to identify and address potential safety risks.
- Responded to medical emergencies such as cardiac arrest or choking.
- Provided escorts for individuals entering or leaving the building after hours.
- Monitored entrances and exits to ensure that no unauthorized personnel enter or leave the premises.
- Monitored surveillance equipment, identified suspicious activity, and reported incidents to law enforcement.
- Inspected doors and windows regularly to ensure they are properly secured.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Loss Prevention Officer
Ballantyne Hotel
Charlotte , NC
09.2023 - 06.2024
- Monitored security systems to prevent theft and ensure guest safety.
- Conducted regular patrols of resort premises to deter unauthorized activity.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Reviewed surveillance footage to identify potential security breaches or incidents.
- Assisted in maintaining a safe environment for guests and employees at the resort.
Loss Prevention Officer
Marenas Beach Resort & Spa
05.2022 - 07.2023
- Monitored security systems to prevent theft and ensure guest safety.
- Conducted regular patrols of resort premises to deter unauthorized activity.
- Collaborated with team members to develop loss prevention strategies and protocols.
- Investigated suspicious activities and reported findings to management promptly.
- Reviewed surveillance footage to identify potential security breaches or incidents.
- Assisted in maintaining a safe environment for guests and employees at the resort.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
Allied Universal Security Services
03.2021 - 04.2022
- I Worked as a security guard with a class D license
- Record keeping and authorization of personal entering and existing Avianca airline aircraft at Miami International airport
- Inspections of cargo and personal at the airport, weapon searches with metal detector on personal
- CCTV monitoring and worked closely with The Department of Homeland security.
Fanatics Authentics Miramar
11.2020 - 02.2021
- I monitored warehouse employees for theft, by doing bag searches and video surveillance cameras
- I worked for the Loss preventions department
- I was responsible for registering employees and visitors entering the building
- Other duties included; walking the building and doing inspections.
Elite Guard
09.2014 - 12.2020
- Greeted vendors, residents, guests and management team
- I was responsible for logging in visitors and wrote incident reports as well as monitored CCTV cameras
- I monitor CCTV cameras for any suspicious activity
- I also walk around the building and did routine inspections of locked doors, fire watch and mechanical room inspections
- Other duties included answering the telephone and providing excellent customer service.
First Service Residential INC
10.2010 - 09.2014
- Attended phones lines with multi-line integrated systems, customer service, interoffice duties and was also responsible for allowing vendors in to conduct business in the building
- Maintained a good working relationship with current and prospective customers
- On some occasions I was also utilized for fire watch of the building when the fire alarm system malfunctioned.
Elite Guard Sunny Ilse
08.2009 - 04.2010
- I was a security officer who monitored CCTV systems as well as other duties included processing incoming and outgoing calls
- Daily reports/incidents
- I was also in charge of patrolling and making rounds in the entire building at different times throughout the day
- Other duties included: monitoring, adjusting equipment and reporting problems to the engineering department/supervisor.
Kent Security
01.2006 - 01.2010
- Security work involving radio communications, camera surveillance and inspection of premises
- I also wrote incident reports involving accidents, building issues and theft
- I worked in a guard house and allowed residents and visitors in the building.
Education
CPR AND AED CERTIFICATION CARD KEY BISCAYNE, FL SKILLS I’m fluent in the Spanish and English language. I have used many different computer systems such as: Windows, MAC, MS-Word, Excel, power point programs and familiar with the logs of activities and incidents. I have experience screening individuals in the airport aviation industry. I have worked closely with Avianca and Ups Airlines, doing screening. I know how to use video research systems and CCTV. I’m also very familiar with use of metal detectors, portable radios, and X-Ray machines. I have used dispatching communications and 10 codes. I also hold a class D security license in good standing. CPR certified. -
Lindsey Hopkins Technical College
Miami, FLClass D License -
Sterling Heights Security School
Miami, FLSkills
- Personnel Protection
- CCTV Surveillance
- Trespassing Prevention
- Law Enforcement Collaboration
- Loss Prevention Policies
- Surveillance Equipment Usage
- Basic First Aid
- Footage Review
Languages
Spanish
Timeline
Safety and Security Officer
Spencer's Gifts
06.2024 - Current
Loss Prevention Officer
Ballantyne Hotel
09.2023 - 06.2024
Loss Prevention Officer
Marenas Beach Resort & Spa
05.2022 - 07.2023
Allied Universal Security Services
03.2021 - 04.2022
Fanatics Authentics Miramar
11.2020 - 02.2021
Elite Guard
09.2014 - 12.2020
First Service Residential INC
10.2010 - 09.2014
Elite Guard Sunny Ilse
08.2009 - 04.2010
Kent Security
01.2006 - 01.2010
CPR AND AED CERTIFICATION CARD KEY BISCAYNE, FL SKILLS I’m fluent in the Spanish and English language. I have used many different computer systems such as: Windows, MAC, MS-Word, Excel, power point programs and familiar with the logs of activities and incidents. I have experience screening individuals in the airport aviation industry. I have worked closely with Avianca and Ups Airlines, doing screening. I know how to use video research systems and CCTV. I’m also very familiar with use of metal detectors, portable radios, and X-Ray machines. I have used dispatching communications and 10 codes. I also hold a class D security license in good standing. CPR certified. -
Lindsey Hopkins Technical College
Class D License -
Sterling Heights Security School