Ilse Van Wijk

• Initiate and manage written and verbal communications, including letters, emails, and phone calls, to support event coordination and stakeholder engagement.
• Research and obtaining competitive bids for venues, speakers, pricing, lodging, and purchasing options to optimize event logistics and costs.
• Assist in managing event budgets, ensuring expenses remain within approved limits and recommend cost-saving measures.
• Administered technology platforms such as Cognito, Canva, WordPress, and Memberpress to support events and department operations.
• Schedule events and meetings, maintain department documentation, and organize logistics to enhance operational efficiency.
• Coordinate small local events by recruiting participants, identifying locations, managing registration, and handling on-site check-in.
• Collaborate with events directors to promote events and represent leadership in their absence.
• Plan team retreat logistics, including venue research, registration management, and activity coordination.
• Attend events to implement plans and resolve issues promptly, ensuring smooth execution.

• Lead and manage the Language team, overseeing workflows, mentoring team members, and serving as the primary liaison between the language team and other departments.
• Plan, organize and conduct language activities independently, including strategic partnerships with external organizations to expand outreach.
• Provide spiritual and operational leadership, maintaining oversight of all phases of content development and strategy implementation.
• Monitor and ensure quality of content across media and social platforms, including translation management and content adaptation for Afrikaans speakers.
• Develop and execute plans to maximize social media, website, and E-course engagement to reach target audiences effectively.
• Manage and mentor student mentoring teams, facilitating online Bible courses and supporting student progress.
• Collaborate closely with GlobalRize head office and language teams to align on new developments and initiatives.

Executive Assistant:
• Managed complex calendars, coordinating high volume meeting schedules, and streamlined administrative workflows to enhance organizational productivity.
• Managed the Branch Director’s calendar and scheduling, reducing meeting conflicts and improving time allocation for strategic priorities.
• Served as a trusted gatekeeper, decreasing unnecessary meeting requests and protecting executive focus time.
• Prepared agendas, presentations, and briefing materials that improved meeting efficiency and reduced follow‑up clarification requests.
• Drafted and edited executive communications with a 100% on-time delivery rate, supporting clear and consistent messaging across the organization.
• Organized and maintained executive records and files, improving document retrieval time.
• Coordinated cross‑functional meetings with leadership, operations, HR, and external partners, increasing meeting attendance and alignment.
• Tracked deadlines and deliverables, achieving a 95% on time completion rate for executive priorities.
• Supported special projects and strategic initiatives, contributing to improvement in operational workflow efficiency.
• Maintained organized records, files, and executive documentation to support seamless operations and quick information retrieval.
• Coordinated cross‑functional meetings with leadership, operations, HR, external partners, and customers to ensure smooth collaboration.
• Tracked deadlines, deliverables, and executive priorities to maintain accountability and ensure timely follow‑through.
• Supported special projects, strategic initiatives, and executive‑level assignments with strong organizational and problem‑solving skills.
• Liaised with vendors, consultants, and stakeholders while upholding professionalism, confidentiality, and strong relationship management.
• Managed personal scheduling, logistics, and time‑sensitive requests for the Branch Director with discretion and reliability.
• Assisted with personal errands, appointments, and coordination needs while maintaining strict boundaries and confidentiality.
• Arranged and managed executive travel, including flights, lodging, transportation, and detailed itineraries.
• Coordinated the Branch Director’s participation in site visits, conferences, leadership meetings, and external events.
• Supported planning and execution of leadership off‑sites, retreats, and executive gatherings.
• Handled sensitive and confidential information with integrity, sound judgment, and adherence
to privacy expectations.
• Anticipated needs identified potential issues early and resolved challenges proactively to maintain
smooth operations.
• Represented the Branch Director and the organization with professionalism, hospitality, and
strong interpersonal skills.

Projects Executive Assistant:
• Coordinated complex, multi‑stakeholder projects for international clients, ensuring all deliverables were completed on time, within budget, and aligned with executive expectations.
• Managed high‑volume communication flows between sales, operations, procurement, and external partners, supporting informed decision‑making and seamless executive‑level coordination.
• Oversaw scheduling, project timelines, and operational logistics, demonstrating strong calendar management and the ability to prioritize competing demands.
• Strengthened key client relationships through proactive communication, issue resolution, and consistent follow‑through, contributing to increased trust and repeat business.
• Responded to inquiries and resolved escalated concerns with professionalism and discretion, maintaining high service standards and protecting organizational reputation.
• Maintained accurate records, CRM data, and project documentation to support executive reporting, forecasting, and strategic planning.
• Verified and processed invoices, reconciled statements, and ensured compliance with contract terms, demonstrating strong attention to detail and financial accuracy.
• Investigated discrepancies, coordinated with accounting teams, and supported month‑end close processes, contributing to smooth administrative and financial operations.
• Prepared detailed reports and documentation for leadership review, supporting informed
decision‑making and operational efficiency.

• Managed environmental, health, and safety department of Macsteel Cape Town branch, ensuring regulatory compliance and workplace safety.
• Developed and updated safety policies, Standard Operating Procedures (SOPs), and emergency evacuation plans tailored to operational needs.
• Conducted risk assessments to identify hazards and evaluated risks related to work processes, equipment, and environments.
• Collaborated with management to align safety policies with industry standards and legal requirements, including OSH Act and SABS standards.
• Organized and delivered safety training programs to employees at all levels, enhancing awareness of safety procedures and emergency protocols.
• Assisted in incident investigations by identifying root causes and recommending preventive measures to avoid recurrence.
• Performed regular audits and inspections to maintain high safety standards and ensure regulatory compliance.
• Developed and implemented emergency response plans for fires, natural disasters, and other emergencies.
• Supported management in identifying and advocating for improvements in safety procedures and practices.
• Assisted in workplace inspections, establishment of safety committees, and delivery of educational safety programs.
• Prepared monthly reports, documents, and forms related to safety and compliance activities.

• Coordinated and oversaw all office administration activities, ensuring smooth daily operations.
• Supervised administrative team members, managing their tasks and workflow effectively.
• Arranged travel plans and itineraries for senior managers, branch directors, and visitors.
• Managed phone calls, correspondence, and maintained up-to-date databases to support organizational efficiency.
• Assisted with monthly expense tracking, purchasing office supplies, and managing branch financial documents.
• Prepared and presented monthly reports and presentations for senior managers and branch directors.
• Organized company events, weekly staff meetings, and coordinated office maintenance and renovations.
• Served as Credit Card administrator, reviewing transactions and enforcing usage policies to ensure compliance.
• Supported HR and finance functions by maintaining accurate personnel records and financial documentation.
• Supervised cleaning crew and ensured cleanliness and maintenance of office space.

· Managed complex calendars for the Branch Director and senior leadership, resolving conflicts and optimizing time allocation.

· Coordinated comprehensive executive travel, including itineraries, accommodations, and logistics.

· Supported leadership meetings, team events, and special projects by coordinating resources and tracking progress.

· Prepared executives with briefing materials and key information to ensure seamless communication and readiness.

· Handled confidential information and communications with strict discretion.

· Screened and prioritized executive emails, calls, and appointments to maximize productivity.

· Oversaw office processes, supply management, and administrative support to maintain operational efficiency.

· Served as liaison between the Branch Director and internal/external stakeholders to ensure effective communication.

· Delivered high‑quality administrative support, including document preparation, spreadsheets, and database management.

· Organized team communications and coordinated internal and external events.

• Managed executive calendars, scheduling meetings and coordinating travel arrangements.
• Developed and maintained filing systems to ensure information accessibility and organization.
• Facilitated communication between executives and internal/external stakeholders for project updates.
• Prepared detailed reports and presentations using Microsoft Office Suite for strategic meetings.
• Organized and prioritized director appointments and correspondence, ensuring seamless daily operations.
• Supported export operations for fruit shipments from South Africa to Rotterdam and Sheerness.
• Coordinated logistics and documentation.