Ilse V Vaca
Huntsville
Summary
Results-driven professional with over five years in upholstery and fulfillment sectors. Expertise in implementing process improvements, ensuring quality standards, and fostering teamwork to enhance operational efficiency and customer satisfaction.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Upholsterer
Upholstery Custom Service
Huntsville AL
05.2017 - Current
- Executed upholstery repairs on diverse furniture types, enhancing quality and customer satisfaction.
- Collaborated with design team to select fabrics and materials for custom projects, ensuring alignment with client vision.
- Mentored junior upholsterers, providing training on techniques and best practices to improve overall team performance.
- Streamlined workflow processes by implementing efficient cutting and sewing methods, reducing production time.
- Assessed furniture condition and recommended appropriate restoration techniques to maximize longevity and aesthetic appeal.
- Maintained tools and equipment in optimal condition, ensuring safety standards were met throughout the workspace.
- Developed strong relationships with suppliers for timely procurement of high-quality materials, enhancing project outcomes.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Implemented quality control measures to ensure all finished products met or exceeded client expectations.
Fulfillment Associate
Target
Hoover, AL
09.2021 - 11.2022
- Operated warehouse machinery to efficiently process inbound and outbound shipments.
- Coordinated inventory management to ensure stock accuracy and availability.
- Assisted in training new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced overall workflow efficiency.
- Monitored product quality during fulfillment to maintain high standards of service.
- Collaborated with cross-functional teams to streamline order processing systems.
- Resolved customer inquiries related to order status and delivery issues promptly.
- Conducted regular audits of inventory levels to minimize discrepancies and losses.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Shift Leader
CVS Pharmacy
Bessemer AL
10.2020 - 08.2021
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on customer service excellence and operational efficiency.
- Managed inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and enhancing satisfaction.
- Enforced safety protocols, minimizing risks and promoting a safe environment for customers and employees.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Teacher
Heritage Preschool
Huntsville AL
09.2019 - 12.2020
- Assisted in daily classroom activities, fostering a positive learning environment for children.
- Supported lead teacher in curriculum implementation and lesson planning.
- Engaged students through interactive activities and hands-on learning experiences.
- Monitored student progress, providing feedback to enhance individual development.
- Collaborated with parents and staff to address student needs and concerns effectively.
- Maintained classroom organization, ensuring an orderly and safe environment for children.
- Implemented behavior management strategies to promote positive interactions among students.
- Participated in professional development workshops to enhance teaching skills and knowledge.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
Environmental Services Housekeeper
Huntsville Hospital Main
Huntsville, AL
11.2018 - 08.2019
- Maintained cleanliness of patient rooms, ensuring a sanitized environment for optimal patient care.
- Utilized commercial cleaning equipment to perform deep cleaning tasks efficiently and effectively.
- Followed safety protocols and infection control measures to minimize hazards in healthcare settings.
- Collaborated with nursing staff to address specific cleaning needs and support patient comfort.
Education
High School Diploma -
Virgil I. Grissom High School
Huntsville ALSkills
- Safety practices
- Comfortable with power tools
- Strong attention to detail
- Handling materials
- Hand-eye coordination
- Customer Service-oriented
- Assembly line experience
- Continuous learning mindset
- Quality control standards
- Efficient time management
- Troubleshooting problems
- Frame repair
- Work order interpretation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate
Target
09.2021 - 11.2022
Shift Leader
CVS Pharmacy
10.2020 - 08.2021
Assistant Teacher
Heritage Preschool
09.2019 - 12.2020
Environmental Services Housekeeper
Huntsville Hospital Main
11.2018 - 08.2019
Upholsterer
Upholstery Custom Service
05.2017 - Current
High School Diploma -
Virgil I. Grissom High School