Ilsy Murillo
Miami,FL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Teller I
TD Bank
Miami, FL
03.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Cashier
Casola’s Pizzeria & Sub Shop
Miami, FL
12.2018 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor’s in International Business -
San Ignacio University
12.2022
Skills
- I am a highly skilled individual when it comes to dealing with customers
- I understand the importance of providing excellent customer service and remaining calm, courteous, and professional in even the most difficult situations
- I have proven to be an asset to any team due to my expertise in providing efficient and satisfactory customer service
- I am a fast learner, I’m also able to work well under pressure My ability to stay focused and organized in a fast-paced environment has led to success in many of my previous endeavors
- Finally, I am fast and efficient at work
Languages
- English
- Spanish
Areas of Interests
- Business, international trade, technology, marketing, arts, sustainability.
- Finances, Investments, Banking.
Timeline
Teller I
TD Bank
03.2023 - Current
Cashier
Casola’s Pizzeria & Sub Shop
12.2018 - 03.2023
Bachelor’s in International Business -
San Ignacio University