Iluminada Goode
Rosedale,New York
Summary
Skilled Medical Unit Secretary with background in efficient coordination of patient care services. Experience includes managing medical records, scheduling appointments and procedures, and facilitating clear communication between healthcare teams. Strengths lie in strong organizational skills, multitasking ability, and deep understanding of medical terminology. Committed to improving unit operations through diligent administrative support.
Overview
12
12
years of professional experience
Work History
Medical Unit Secretary
South Shore University Hospital
Bay Shore, NY
08.2013 - Current
- Arranged hospital admissions for patients as required.
- Updated patient records with condition status.
- Facilitated communication between physicians and other healthcare professionals regarding patient care plans.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Monitored inventory levels of medical supplies in order to restock when necessary.
- Greeted patients and visitors, providing a positive first impression of the medical unit.
- Assisted with training new employees on proper procedures within the medical unit.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Processed incoming and outgoing mail on a daily basis.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Ordered and maintained supply inventory for medical office.
- Answered incoming calls from patients and other healthcare providers in a professional manner.
- Reviewed patient records to check accuracy of information and implement updates.
- Provided support to nursing staff by coordinating activities such as discharging patients, stocking supplies, and ordering equipment as needed.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Performed clerical duties such as filing documents, typing correspondence, faxing information, and photocopying materials.
- Identified needs of customers promptly and efficiently.
Education
Associate of Science - Business Administration And Management
Queensborough Community College
Oakland Gardens, NYSkills
- Healthcare Administration
- Medical Terminology
- Medical Software Proficiency
- Data Entry and Record - Keeping
- Customer Service
- Attention to Detail
- Patient confidentiality
- Team Work and Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Medical Unit Secretary
South Shore University Hospital
08.2013 - Current
Associate of Science - Business Administration And Management
Queensborough Community College
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