Summary
Overview
Work History
Education
Skills
Certification
SKILLS
Timeline
Generic

Ilyana Herzog

Buda,TX

Summary

Healthcare professional with extensive experience in case management, healthcare business operations, and medical healthcare administration. Detail-oriented and highly motivated professional with recent medical coding certification (CPC-A). Strong foundational knowledge of ICD-10, CPT, and HCPCS coding systems. Hands-on training in medical terminology, anatomy, and healthcare billing processes. Committed to accuracy, compliance, and maintaining patient confidentiality. Strong communication, time management, and problem-solving skills. Successfully managed high-volume workloads.

Overview

20
20
years of professional experience
1
1
Certification

Work History

ARD Facilitator

Hays CISD
03.2019 - Current
  • Coordinate, facilitate, and schedule Admission, Review, and Dismissal (ARD) committee meetings.
  • Follow and apply Special Education policy guidelines for compliance.
  • Apply and implement federal, state, district, and school regulations and policies for special education services.
  • Compile data regarding ARD committee meetings and parent participation to share with school staff.
  • Use mediation skills to facilitate meaningful partnerships with school staff and parents.

Certified Professional Coder-Apprentice

AAPC CPC Program
02.2025 - 07.2025
  • Recently certified in ICD-10, CPT, and HCPCS coding systems with a solid understanding of medical terminology, anatomy, and coding procedures.
  • Proficient in reviewing medical records, charts, and documentation to ensure accurate code assignment for billing and insurance purposes.
  • Knowledgeable of HIPAA regulations, maintaining confidentiality and compliance in all coding tasks.
  • Strong attention to detail, ensuring the accuracy of codes and patient information.
  • Committed to continuing education to stay updated on coding updates, guidelines, and healthcare industry standards.

Special Education Teacher

Hays CISD
08.2018 - 03.2019
  • Participate in ARD committee meetings; work in collaboration with school staff, students, and parents to develop IEPs for students.
  • Manage special education student caseload of (complete student PLAAFP, goals, review progress, accommodations/modifications, transition).
  • Plan and implement instructional learning strategies, materials, and equipment/technology to help accommodate the different learning styles and needs of students.
  • Evaluate student performances, maintained grades and student records. Document student monitored progress.

Bilingual General Education Teacher

Austin ISD
08.2017 - 05.2018
  • Planned, organized, and presented instructional lessons aligned with appropriate TEKS. Administered/monitored State testing.
  • Facilitated learning by encouraging participation, maintaining discipline, and consulting with parents and school staff to identify and address developmental and social needs of students.
  • Evaluated student performances, maintained grades and student records. Documented student monitored progress.
  • Maintained contact with parents through parent teacher conferences and student led parent conferences, progress reports, letters, and special meetings.
  • Incorporated blended and planned and instructed project-based learning projects for student learning.

Disability Hearings Officer/Disability Specialist

Disability Determination Services - State of Texas
10.2005 - 07.2017
  • Conducted evidentiary disability hearings for the State of Texas and SSA; evaluated testimony, medical evidence, and legal standards to issue determinations.
  • Served as technical expert and representative to claimants, attorneys, physicians, and SSA officials; provided consultative services and interpreted complex program policies.
  • Reviewed case files and medical records to ensure compliance with SSA and DDS regulations, federal law, and procedural guidelines.
  • Applied legal principles including MIRS, Collateral Estoppel, Res Judicata, and administrative finality in disability adjudication.
  • Proficient in SSA disability criteria for adult and childhood claims; knowledgeable in medical terminology, disease processes, and developmental milestones.
  • Ensured privacy compliance with HIPAA and PII standards; safeguarded confidential claimant information.
  • Mentored disability examiners and led training on case development and determination procedures.
  • Background in medical billing and front office coordination, enhancing understanding of clinical and administrative healthcare processes.

Medical Office Coordinator & Billing Specialist

Family Medical Practice
  • Managed front desk operations including patient scheduling, intake, insurance verification, and records management.
  • Served as primary point of contact for patients, providers, and insurers, ensuring smooth communication and efficient office workflow.
  • Processed medical claims, performed coding and billing tasks, and resolved insurance denials and patient billing issues.
  • Maintained accurate patient records and ensured compliance with HIPAA and other privacy regulations.
  • Utilized electronic medical record (EMR) systems and billing software for claim submissions and payment tracking.

Education

Bachelor of Healthcare Administration -

Southwest Texas State University
San Marcos, Texas
05.2001

Skills

  • Medical Terminology
  • ICD-10-CM
  • CPT
  • HCPCS Level II
  • Data entry proficiency
  • Chart analysis and documentation
  • Effective time management
  • Microsoft Office software
  • Analytical problem-solving
  • Strategic decision-making
  • Data collecting
  • Effective verbal communication
  • Organizational skills

Certification

  • Certified Professional Coder – Apprentice (CPC-A)
  • Texas Certification-Special Education EC-12
  • Texas Certification-ELAR 4-8
  • Texas Certification-EC-6

SKILLS

Bilingual - Spanish

Timeline

Certified Professional Coder-Apprentice

AAPC CPC Program
02.2025 - 07.2025

ARD Facilitator

Hays CISD
03.2019 - Current

Special Education Teacher

Hays CISD
08.2018 - 03.2019

Bilingual General Education Teacher

Austin ISD
08.2017 - 05.2018

Disability Hearings Officer/Disability Specialist

Disability Determination Services - State of Texas
10.2005 - 07.2017

Medical Office Coordinator & Billing Specialist

Family Medical Practice

Bachelor of Healthcare Administration -

Southwest Texas State University