Healthcare professional with extensive experience in case management, healthcare business operations, and medical healthcare administration. Detail-oriented and highly motivated professional with recent medical coding certification (CPC-A). Strong foundational knowledge of ICD-10, CPT, and HCPCS coding systems. Hands-on training in medical terminology, anatomy, and healthcare billing processes. Committed to accuracy, compliance, and maintaining patient confidentiality. Strong communication, time management, and problem-solving skills. Successfully managed high-volume workloads.
Overview
20
20
years of professional experience
1
1
Certification
Work History
ARD Facilitator
Hays CISD
03.2019 - Current
Coordinate, facilitate, and schedule Admission, Review, and Dismissal (ARD) committee meetings.
Follow and apply Special Education policy guidelines for compliance.
Apply and implement federal, state, district, and school regulations and policies for special education services.
Compile data regarding ARD committee meetings and parent participation to share with school staff.
Use mediation skills to facilitate meaningful partnerships with school staff and parents.
Certified Professional Coder-Apprentice
AAPC CPC Program
02.2025 - 07.2025
Recently certified in ICD-10, CPT, and HCPCS coding systems with a solid understanding of medical terminology, anatomy, and coding procedures.
Proficient in reviewing medical records, charts, and documentation to ensure accurate code assignment for billing and insurance purposes.
Knowledgeable of HIPAA regulations, maintaining confidentiality and compliance in all coding tasks.
Strong attention to detail, ensuring the accuracy of codes and patient information.
Committed to continuing education to stay updated on coding updates, guidelines, and healthcare industry standards.
Special Education Teacher
Hays CISD
08.2018 - 03.2019
Participate in ARD committee meetings; work in collaboration with school staff, students, and parents to develop IEPs for students.
Manage special education student caseload of (complete student PLAAFP, goals, review progress, accommodations/modifications, transition).
Plan and implement instructional learning strategies, materials, and equipment/technology to help accommodate the different learning styles and needs of students.
Evaluate student performances, maintained grades and student records. Document student monitored progress.
Bilingual General Education Teacher
Austin ISD
08.2017 - 05.2018
Planned, organized, and presented instructional lessons aligned with appropriate TEKS. Administered/monitored State testing.
Facilitated learning by encouraging participation, maintaining discipline, and consulting with parents and school staff to identify and address developmental and social needs of students.
Evaluated student performances, maintained grades and student records. Documented student monitored progress.
Maintained contact with parents through parent teacher conferences and student led parent conferences, progress reports, letters, and special meetings.
Incorporated blended and planned and instructed project-based learning projects for student learning.
Disability Hearings Officer/Disability Specialist
Disability Determination Services - State of Texas
10.2005 - 07.2017
Conducted evidentiary disability hearings for the State of Texas and SSA; evaluated testimony, medical evidence, and legal standards to issue determinations.
Served as technical expert and representative to claimants, attorneys, physicians, and SSA officials; provided consultative services and interpreted complex program policies.
Reviewed case files and medical records to ensure compliance with SSA and DDS regulations, federal law, and procedural guidelines.
Applied legal principles including MIRS, Collateral Estoppel, Res Judicata, and administrative finality in disability adjudication.
Proficient in SSA disability criteria for adult and childhood claims; knowledgeable in medical terminology, disease processes, and developmental milestones.
Ensured privacy compliance with HIPAA and PII standards; safeguarded confidential claimant information.
Mentored disability examiners and led training on case development and determination procedures.
Background in medical billing and front office coordination, enhancing understanding of clinical and administrative healthcare processes.
Medical Office Coordinator & Billing Specialist
Family Medical Practice
Managed front desk operations including patient scheduling, intake, insurance verification, and records management.
Served as primary point of contact for patients, providers, and insurers, ensuring smooth communication and efficient office workflow.
Processed medical claims, performed coding and billing tasks, and resolved insurance denials and patient billing issues.
Maintained accurate patient records and ensured compliance with HIPAA and other privacy regulations.
Utilized electronic medical record (EMR) systems and billing software for claim submissions and payment tracking.
Education
Bachelor of Healthcare Administration -
Southwest Texas State University
San Marcos, Texas
05.2001
Skills
Medical Terminology
ICD-10-CM
CPT
HCPCS Level II
Data entry proficiency
Chart analysis and documentation
Effective time management
Microsoft Office software
Analytical problem-solving
Strategic decision-making
Data collecting
Effective verbal communication
Organizational skills
Certification
Certified Professional Coder – Apprentice (CPC-A)
Texas Certification-Special Education EC-12
Texas Certification-ELAR 4-8
Texas Certification-EC-6
SKILLS
Bilingual - Spanish
Timeline
Certified Professional Coder-Apprentice
AAPC CPC Program
02.2025 - 07.2025
ARD Facilitator
Hays CISD
03.2019 - Current
Special Education Teacher
Hays CISD
08.2018 - 03.2019
Bilingual General Education Teacher
Austin ISD
08.2017 - 05.2018
Disability Hearings Officer/Disability Specialist
Disability Determination Services - State of Texas