Timeline
Work History
Skills
Overview
Work Preference
Generic

Ilyas

Ajax,On

Timeline

Kitchen Helper

Arian kaba house
2024.07 - 2024.09

Senior Customer Care Representative

IGT Solutions
08.2021 - 02.2023

Graphic Designer

Freelacer
2019 - 2024

Work History

Kitchen Helper

Arian kaba house
Ottawa
2024.07 - 2024.09

I assisted with food preparation, helped grill kebabs, and ensured the kitchen was stocked with necessary supplies. I also worked as a cashier, handling customer transactions, taking orders, and providing excellent customer service.

Graphic Designer

Freelacer
2019 - 2024

Worked independently to create visual designs for various clients, including logos, marketing materials, and digital content. Collaborated with clients to understand their needs, provided creative solutions, and delivered high-quality designs on time. Managed multiple projects simultaneously and maintained strong client relationships.

Senior Customer Care Representative

IGT Solutions
Dehli, IN
08.2021 - 02.2023

In this role, I handled customer inquiries, resolved complex issues, and ensured high satisfaction levels. I mentored junior team members, managed escalated complaints, and collaborated with cross-functional teams to improve service efficiency. I also identified areas for improvement, led process enhancements, and maintained detailed records to ensure smooth customer interactions.

Skills

  • Great attention to detail
  • Excellent time management skills
  • Problem-Solving
  • Adaptability
  • Flexible in Job Shifts
  • Heavy Lifting
  • Project Management
  • Dependable and Hardworking
  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Time Management
  • Flexible and Adaptable
  • Communication Skill (In 5 different language)
  • Organizational Skills
  • Active Listening

Overview

6
6
years of professional experience

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsTeam Building / Company RetreatsFlexible work hoursCompany CultureWork-life balance
Ilyas