Ilyas Juraev
Los Angeles,CA
Summary
Customer-focused professional with experience in enhancing guest satisfaction through effective communication and menu presentation. Expertise in team collaboration and public speaking, supported by a background in teaching and community engagement. Dedicated to delivering exceptional service and creating positive experiences.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Waiter
Papakha restaraunt
Tashkent
01.2026 - 05.2026
- Provided exceptional customer service to enhance dining experience.
- Took orders accurately and communicated with kitchen staff efficiently.
- Recommended menu items to guests based on preferences and specials.
- Collaborated with team members to ensure smooth service flow during busy hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Handled cash and processed payments quickly at the end of meals.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Assisted in setting up and closing down restaurant operations daily.
Waiter
Crystal Palace Hotel Restaurant
Tashkent, Uzbekistan
06.2025 - 09.2025
- Delivered attentive table service to international guests in fast-paced hotel restaurant, enhancing dining experience.
- Uphold professional service standards to ensure guest satisfaction and repeat patronage.
- Upheld professional service standards to ensure guest satisfaction and repeat patronage.
Community Volunteer
Local Neighborhood Council
Tashkent, Uzbekistan
06.2025 - 07.2025
- Secured over 500 votes on tashabussport.uz to advocate for community initiative, demonstrating strong community support.
- Collaborated with community youth leader to mobilize local residents for community engagement activities.
- Aided in approval process for new neighborhood playground, enhancing local recreational opportunities for families.
Co-founder & Coordinator
Rising Zone English Learning Centre
Tashkent, Uzbekistan
09.2023 - 05.2024
- Co-founded and led weekly English Speaking Club, fostering a community of over 20 participants.
- Conducted weekly debates and interactive speaking sessions, enhancing students' fluency, confidence, and public speaking skills.
- Organized discussion topics and moderated debates, promoting active participation among members.
Support Teacher & Personal Assistant
Rising Zone English Learning Centre
Tashkent, Uzbekistan
09.2023 - 04.2024
- Supported lead teachers in delivering English lessons, enhancing students' understanding and learning progress.
- Executed replacement lessons as a substitute teacher, ensuring continuity in student learning.
- Coordinated administrative and organizational tasks as personal assistant, streamlining daily operations.
Education
BBA - Business Administration
Southern California State University
Los Angeles, CA05-2030
School 345: GP A -
School 345
Tashkent, Uzbekistan05-2026
Skills
- Table service
- Customer service
- Menu knowledge
- Sales techniques
- Customer engagement
- Conflict resolution
- Effective communication
- Multilingual communication
- Team collaboration
- Operational support
- Physical stamina
- Decision-making
- Guest education
- English proficiency
Awards
- 1st Place in the Bektemir Region English Testing Olympiad, 11/25
- Best Debate Team at the World Scholar's Cup, held at British Management University, 07/24
Certification
- IELTS, 7
- SAT, 1250, 730, 520
Training
- Sehriyo Model United Nations, Tashkent, Uzbekistan, Main Chair of General Assembly, 09/25
- Ibn Sino Model United Nations (NATO), Tashkent, Uzbekistan, Delegate of United Kingdom, 04/25, Honorable Mention
- IHT Model United Nations (ECOSOC), Tashkent, Uzbekistan, Delegate of South Africa, 04/25, Honorable Mention
Skills Interests
Fluent in English, Russian, Uzbek, Basic, Debating, Learning languages, Teaching, Jogging, Boxing
Leadership Professional Development
- Co-founder & Coordinator, Rising Zone English Learning Centre, Tashkent, Uzbekistan, 09/23, 05/24, Co-founded and led a weekly English Speaking Club for over 20 participants., Conducted weekly debates and interactive speaking sessions to improve students' fluency, confidence, and public speaking skills., Organized discussion topics, moderated debates, and encouraged active participation.
- Support Teacher & Personal Assistant, Rising Zone English Learning Centre, Tashkent, Uzbekistan, 09/23, 04/24, Assisted lead teachers in delivering English lessons and supporting students' learning progress., Substituted for teachers when needed and conducted replacement lessons., Provided administrative and organizational support as a personal assistant.
- Waiter, Crystal Palace Hotel Restaurant, Tashkent, Uzbekistan, 06/25, 09/25, Provided table service to international guests in a busy hotel restaurant environment., Communicated effectively with tourists from diverse backgrounds., Maintained efficient and professional service standards.
- Community Volunteer, Local Neighborhood Council, Tashkent, Uzbekistan, 06/25, 07/25, Collaborated with a community youth leader to mobilize local residents., Collected 500+ votes on tashabussport.uz to support a community initiative., Contributed to the successful approval of a new neighborhood playground.
Timeline
Waiter
Papakha restaraunt
01.2026 - 05.2026
Waiter
Crystal Palace Hotel Restaurant
06.2025 - 09.2025
Community Volunteer
Local Neighborhood Council
06.2025 - 07.2025
Co-founder & Coordinator
Rising Zone English Learning Centre
09.2023 - 05.2024
Support Teacher & Personal Assistant
Rising Zone English Learning Centre
09.2023 - 04.2024
BBA - Business Administration
Southern California State University
School 345: GP A -
School 345