Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ilyas Mohammad

San Diego,CA

Summary

Dynamic culinary professional with extensive experience at Burger Lounge, excelling in food preparation and presentation. Proven ability to enhance customer satisfaction through meticulous adherence to sanitation procedures and effective kitchen management. Recognized for boosting team morale and streamlining operations, ensuring high-quality meal delivery in fast-paced environments.

Overview

9
9
years of professional experience

Work History

BOH Team Member

Burger Lounge
01.2022 - Current
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
  • Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
  • Achieved consistent positive feedback from customers regarding meal quality and presentation standards.
  • Upheld restaurant''s reputation for high-quality meals, consistently executing recipes according to established guidelines.
  • Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
  • Improved workflow efficiency by organizing storage areas for easy access to supplies and equipment.
  • Improved BOH team efficiency by streamlining food preparation processes and minimizing waste.
  • Participated in special events catering, showcasing the restaurant''s offerings while maintaining exceptional standards of service delivery.

Delivery Driver

Amazon
01.2019 - 03.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Manager's Assistant

Wingstop Restaurant
01.2016 - 03.2018
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Crawford High
San Diego, CA
09.2017

Skills

  • Sanitation procedures
  • Stock production
  • Menu planning
  • Roasting methods
  • Cooking techniques
  • Food preparation
  • Food presentation
  • Kitchen management
  • Portion control
  • Temperature monitoring

Languages

Persian
Native or Bilingual
Russian
Limited Working

Timeline

BOH Team Member

Burger Lounge
01.2022 - Current

Delivery Driver

Amazon
01.2019 - 03.2021

Manager's Assistant

Wingstop Restaurant
01.2016 - 03.2018

High School Diploma -

Crawford High

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Ilyas Mohammad