Zeynel Turhan
Kihei,HI
Summary
Dynamic and ambitious, I've forged my career path from entry-level roles to the position of Housekeeping Supervisor at a prominent nationwide company. With a track record of maintaining the reputation and brand integrity of esteemed properties such as Grand Wailea, I consistently deliver exceptional results. I thrive on continuous learning, eagerly absorbing knowledge in any environment. Outside of work, you'll find me indulging my passion for beach volleyball.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
BOH Concepts
Andaz Maui, Wailea, HI
03.2024 - Current
- Lead a dedicated team of housekeeping staff as a representative of BOH Concepts, ensuring the highest standards of cleanliness and guest satisfaction at Andaz Maui.
- Provide comprehensive training to new team members, ensuring they possess the skills and knowledge necessary to meet the exacting standards of the hotel.
- Conduct thorough inspections of every guest room prior to check-in to guarantee compliance with hotel cleanliness requirements and uphold the brand's reputation for excellence.
- Coordinate schedules and assignments to optimize efficiency and productivity, ensuring adequate coverage to meet fluctuating demands while adhering to labor regulations and budgetary constraints.
Housekeeping Inspector
BOH Concepts
Grand Wailea, Wailea HI
10.2023 - 03.2024
- Meticulously inspect guest rooms and public areas at Grand Wailea to ensure adherence to the highest standards of cleanliness and maintenance.
- Conduct thorough evaluations of room amenities, fixtures, and facilities to identify any discrepancies or issues, promptly addressing them to maintain the hotel's pristine appearance and guest satisfaction.
- Collaborate with housekeeping and maintenance teams to implement corrective actions and preventive measures based on inspection findings, contributing to continuous improvement initiatives and operational efficiency.
- Compile detailed inspection reports documenting observations, findings, and recommendations for improvement, providing valuable insights to management for strategic decision-making and resource allocation.
Room Attendant
BOH Concepts
Grand Hyatt, Kauai, HI
07.2023 - 10.2023
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Paralegal Team Leader
Akkoc, Erdogan & Kalyoncu LLP
Clifton, NJ
10.2022 - 07.2023
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Met with clients to gather information, prepare documentation, and determine necessary actions.
- Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
Houseperson
BOH Concepts
Hyatt Regency, Portland, OR
07.2022 - 10.2022
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
Breakfast Attendant
BOH Concepts
Hyatt House, Portland, OR
07.2022 - 10.2022
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
Bar Cook
BOH Concepts
Hyatt House, Portland, OR
07.2022 - 10.2022
- Enhanced customer satisfaction by efficiently preparing and presenting dishes suitable for the bar.
- Reduced food waste through careful inventory management and the implementation of creative daily specials using surplus ingredients.
- Supported a positive work environment through effective communication, teamwork, and the timely resolution of conflicts among staff members.
Education
No Degree - English Language Teaching
Gazi University
Ankara, TurkeySkills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Staff Training and Development
- Sanitation Standards
- Performance Improvements
- Inter-department collaboration
- Legal writing
- Database Research
- Legal Analysis
Languages
English
Turkish
Timeline
Housekeeping Supervisor
BOH Concepts
03.2024 - Current
Housekeeping Inspector
BOH Concepts
10.2023 - 03.2024
Room Attendant
BOH Concepts
07.2023 - 10.2023
Paralegal Team Leader
Akkoc, Erdogan & Kalyoncu LLP
10.2022 - 07.2023
Houseperson
BOH Concepts
07.2022 - 10.2022
Breakfast Attendant
BOH Concepts
07.2022 - 10.2022
Bar Cook
BOH Concepts
07.2022 - 10.2022
No Degree - English Language Teaching
Gazi University