Ilyssa Nathan
McHenry,IL
Summary
Personable and dedicated Pre Nursing student. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain patient satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Kyoto Japanese Cuisine
Crystal Lake, IL
08.2022 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Certified Nursing Assistant Student
College of Lake County
Grayslake, IL
08.2024 - 10.2024
- Provided direct patient care in accordance with established standards and practices.
- Took part in educational programs designed for CNA students.
- Attended lectures about health care topics related to CNA duties.
- Assisted medical personnel during examinations or treatments.
- Participated in CNA clinical rotations at various healthcare facilities.
Customer Service Representative
Jewel Osco
Wauconda, IL
08.2020 - 09.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Set up and activated customer accounts.
Volunteer Dance Teacher's Assistant
Menagerie Dance Program
Wauconda, IL
06.2021 - 07.2021
- Assisted in setting up and organizing dance classes to ensure a safe learning environment.
- Helped teach students proper procedures and warm-up exercises before beginning class.
- Demonstrated basic dance steps during class as needed.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
Associate of Arts -
College of Lake County
Grayslake, IL05-2025
High School Diploma -
Wauconda High School
Wauconda, IL05.2022
Skills
- Positive and Professional
- Business Development Understanding
- Adaptive Team Player
- Conflict Resolution
- Problem-Solving Abilities
- Critical Thinking
Affiliations
- Active dancer of 15 years
- Worked a 32-40 a week from ages 17-18
- Involved in community volunteering opportunities
Languages
Chinese (Taishanese)
Limited
Certification
- Basset (2023)
- Food Handlers Certification (2023)
- Certified Nursing Assistant (2024)
Accomplishments
- Fall Semester College Honor List for Academic Excellence (18 January 2023)
- Spring Semester College Honor List for Academic Excellence (17 May 2024)
References
References available upon request.
Timeline
Certified Nursing Assistant Student
College of Lake County
08.2024 - 10.2024
Server
Kyoto Japanese Cuisine
08.2022 - Current
Volunteer Dance Teacher's Assistant
Menagerie Dance Program
06.2021 - 07.2021
Customer Service Representative
Jewel Osco
08.2020 - 09.2022
Associate of Arts -
College of Lake County
High School Diploma -
Wauconda High School
- Basset (2023)
- Food Handlers Certification (2023)
- Certified Nursing Assistant (2024)
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