Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Intern
Ilyza English

Ilyza English

Las Vegas,NV

Summary

Accomplished Business Administrator equipped with 2 years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Business Officer

Las Vegas College
Las Vegas , NV
10.2021 - Current
  • Maximized cash flow through optimal billing and collection processes.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Updated reports, managed accounts, and generated reports for company database.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Financial Aid Representative

Las Vegas College
Las Vegas , NV
10.2020 - 10.2021
  • Counseled students and parents about financial aid options and program details.
  • Answered over 100 customer communications per day via telephone, email and web chat.
  • Performed needs analysis of applications, accounting for financial and [Type] background information.
  • Provided financial aid counseling to enrolled and prospective students.

Front Desk Receptionist/Office Assistant

Las Vegas College
Las Vegas , NV
08.2020 - 10.2020
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.

Front Desk Receptionist

Kintsu Med Spa Wellness
Davis, CA
01.2019 - 02.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.

Cocktail Server

Texas Station Casino
Las Vegas, NV
04.2014 - 10.2018
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Communicated with guests to record orders and assess needs.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Maintained clean and organized bar area.
  • Anticipated guest needs and provided proactive service.
  • Answered customers' questions, recommended items, and recorded order information.

Education

No Degree - Phlebotomy

Pima Medical Institute
Las Vegas, NV
05.2001 -

No Degree - Aesthetician

G Skin & Beauty Institute
Henderson, NV
09.2022 - 05.2023

Skills

    Time management

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

No Degree - Aesthetician

G Skin & Beauty Institute
09.2022 - 05.2023

Business Officer

Las Vegas College
10.2021 - Current

Financial Aid Representative

Las Vegas College
10.2020 - 10.2021

Front Desk Receptionist/Office Assistant

Las Vegas College
08.2020 - 10.2020

Front Desk Receptionist

Kintsu Med Spa Wellness
01.2019 - 02.2020

Cocktail Server

Texas Station Casino
04.2014 - 10.2018

No Degree - Phlebotomy

Pima Medical Institute
05.2001 -

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Ilyza English