Imagene Tweedy
Carlsbad,NM
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Goodlife Senior Living and Memory Care
Carlsbad, NM
06.2023 - Current
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Developed strong relationships with clients based on trust and respect.
- Provided companionship and emotional support to elderly clients.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Responded quickly in emergency situations in a calm manner.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Respected the privacy, dignity and confidentiality of each client served.
- Followed care plan and directions to administer medications.
- Maintained accurate records of services provided for each client.
- Provided emotional support during end-of-life transitions.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Tracked and reported clients' progress based on observations and conversations.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
House Cleaner
Green Clean
Carlsbad, NM
12.2022 - 06.2023
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed windows inside and outside as needed.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
- Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
Cashier
Lowes Home Improvment
Carlsbad, NM
06.2022 - 12.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
Carhop Server
Sonic
Carlsbad, NM
09.2021 - 04.2022
- Kept work areas clean and organized throughout shift.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Assisted other team members when needed during busy times or special events.
- Ensured that all orders were accurate and complete before serving them to customers.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Processed payments for meals using cash registers or point-of-sale systems.
- Adhered to health safety standards at all times while preparing food.
- Responded quickly to customer requests for drinks refills or additional items.
- Verified the accuracy of guest orders prior to delivery or pickup.
- Complied with sanitation regulations regarding safe handling of food products.
Education
High School Diploma -
Carlsbad Enrichment Center
Carlsbad, NM05-2023
Skills
- Care Plan Management
- Basic Housekeeping
- Documentation and Reporting
- Data Confidentiality
- Patient Advocacy
- Basic Mathematics
- First Aid and Safety
- Client Documentation
- Time Management
- Workload Management
- Medication Administration
- Knowledge of State Regulations
- Behavioral Management
- Customer Service
Affiliations
- gardening
- caring for my animals
- reading books
Accomplishments
I graduated top 5 in my high school class with a workplace accomplishment medal.
Certification
- i have been certified in New Mexico Assisted Living Medication Delivery Assistant since October 5, 2023.
Timeline
Elderly Caregiver
Goodlife Senior Living and Memory Care
06.2023 - Current
House Cleaner
Green Clean
12.2022 - 06.2023
Cashier
Lowes Home Improvment
06.2022 - 12.2022
Carhop Server
Sonic
09.2021 - 04.2022
High School Diploma -
Carlsbad Enrichment Center
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