Resourceful and ambitious project coordinator known for high productivity and efficiently completing tasks. Specialize in time management, problem-solving, and communication skills. Excel in environments requiring ability to effectively prioritize work and manage complex schedules. Known for strong interpersonal skills, adaptability, and capability to thrive under pressure
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Support Assistant
Smithsonian National Museum Of Natural History
Washington, DC
01.2023 - Current
Track internal and external grant expenses and funding from the National Science Foundation, U.S
Department of Health and Human Services and more
Built and maintain relationships with community partners, stakeholders, and volunteers for the Smithsonian
Collaborate with government agencies, non-profits, and private sector stakeholders to advance community projects such as the Smithsonian Center for Folklife and Cultural Heritage festival and the Smithsonian Earth Day Symposium
Create reports, MOUs and billing invoices for Global Genome Biodiversity Network members
Develop event budgets, track expenses, and manage financial resources to meet budgetary goals
Collaborate with internal teams, clients, and stakeholders to understand event objectives and deliver exceptional experiences
Conduct community outreach and engagement activities for Smithsonian community and the public to gather public input and build consensus
Serve as the Academic Resources Associate by managing NMNH fellowships, research associates and internship programs, enhancing participant experience and program efficiency.
Finance Associate
Democratic Congressional Campaign Committee
Washington, DC
06.2021 - 10.2022
Developed daily reports of call time and donors research to provide to members of congress, candidates, and political teams
Conducted presentations and informational sessions to diverse audiences
Ensured volunteers were briefed on Congress event details and provided assistance as needed
Created written and oral reports/ conducted oral presentations to stakeholders based on my findings regarding better finance practices
Worked independently on events that required involvement with the Congressional Black Caucus and Capital Societal
Managed budget, planning and provided decorative ideas, and composed invitations and other related printed materials
Implemented new technology solutions to make call time as efficient as possible for the congress and candidates
Consulted with government officials regarding numerous issues such as public transportation, financing, infrastructure, and worker's compensation.
Visitor Assistant (Temporary)
Architect of the Capitol
Washington, DC
02.2020 - 08.2020
Provided visitor services assistance in support of tour operations in the CVC and the Capitol in which I gathered the group to explain the procedures to be followed and any safety and conduct measures required
Used hand-held radios to talk with co-workers and/or supervisor regarding new information or assignments or if in need of additional personnel within the CVC
Worked with visitors in a variety of ways, in support of tours and programs (e.g., greeting visitors at tour and program staging areas, assisting with reservations, providing information on times and content, loading and unloading theaters, operating audio-visual equipment, collecting data, distributing listening devices, dividing larger groups into smaller groups per tour limitations, arranging for accessibility services)
Used WebTA, PMR, eManagement, EmpowHR, and advance reservation automated systems to verify reservations for visitors or tour groups
Also, worked with visitors to resolve late or early arrivals or adjustments to the reserved time
Provided brief talks on the history presented in the Exhibition Hall and the CVC and informed visitors about the historical significance of exhibits and artifacts such as African American historical figures, US battles, etc.
Social Media/ Marketing Intern
Compass Innovative
Hyattsville, MD
05.2019 - 08.2019
Utilized computerized systems such as Excel, Word, Buffer and multiple Social Media sites to build brand awareness and reach out to target audiences
Monitored company social media accounts (such as Twitter, Tumblr, Facebook, and more) by creating, explaining, curating, and distributing correspondence
Used Marketing ROI and analyzed revenues and expenses to measure event satisfaction
Organize and facilitate events, webinars, and community meetings to foster stakeholder engagement
Engaged and informed the community, business partners, and stakeholders of various backgrounds by providing professional and helpful customer service
Used knowledge of company rules, regulations and policies to problem solve and resolve issues that arise with clients and staff
Served as an agile project manager to prepare press releases and blogs for Zeal Co
Made certain that their goals and regulations were met from development of a brand strategy which resulted in an increase of 25% internal employee applications prior to organization's launch.
Public Relations Specialist
Transfer Student Association
Salisbury, MD
05.2017 - 06.2019
Manage event logistics, including venue selection, catering, audiovisual requirements, décor, transportation, and entertainment
Successfully managed recruitment marketing & outreach efforts by overseeing vendor partnerships which resulted in an innovative brand refresh, smooth end to end operations of event logistics, and a streamlined recruitment advertising investment utilizing data analysis
Measured, tracked, and evaluated post- event metrics to ensure successful and accurate results for future events
Implemented outreach strategies to increase awareness and participation in organizational programs
Managed association's accounts and crafted engaging posts/ digital ads to highlight its mission and promote
Sent out daily promotion emails and built a more targeted list using PPC marketing
Assisted in synthesizing the identification, progress, and advancement of KPIs
Implemented new communication tools, created graphic/video designs, developed project plans, and created executive email communications, newsletters, and web content to amplify executive leadership's strategic vision.
Director's Assistant
Central Union Mission
Washington, DC
05.2018 - 08.2018
Monitored the submission clients' paperwork and verified addresses to ensure that they were eligible to receive food, clothing, living assistance, and participate in special events
Created project plans to fit clients' needs and requests all within budget
Examined and consulted risk levels to stakeholders for business approaches and negotiations
Prepared 30 to 50 check requests, expense reports, and bill payments per week
Directed communications and followed up on time sensitive requests across Central Union Mission departments
Partnered with local businesses and stakeholders for donations and monetary support
Controlled management and distribution of food resources for XX guests
Thoroughly explained client qualifications and expectations to the defendants
Performed daily administration duties such as answering front desk calls, handling emails, and managing voice messages
Updated and maintained client records and employee data via Excel spreadsheets
Established constant communication with family and local agencies regarding client's compliance with program conditions and independently managed all domestic and international travelling arrangements.
Receptionist/Pantry Staff
SHABACH! Empowerment Center Food Pantry
Upper Marlboro, MD
05.2012 - 09.2017
Utilized rules and policies regarding confidentiality and release of protected personal information regarding the clients when reviewing their information
Interviewed clients that have been detained for criminal offenses in order to determine program eligibility
Used statistical data programs to input confidential client information
Worked with individuals with addiction and homeless circumstances to achieve independent living through S&S assistance
Updated and maintained client records and employee data via Excel spreadsheets
Established constant communication with family and local agencies regarding client's compliance with program conditions
Independently managed all domestic and international travelling arrangements
Partnered with local businesses and stakeholders for donations and monetary support.
Education
Bachelor of Arts - Sociology
Salisbury University
Salisbury, MD
05.2019
Skills
Salesforce
Innovative Problem Solving
Public speaking
Presentation proficiency
Adobe
Microsoft Office Suite
Excel
Expense Reporting
PowerPoint
Outlook
Word
Tableau Efficient
Multicultural Awareness
Photoshop
Graphic Design
Logistics and Timeline Management
Marketing and Advertising
IO Processing
Project Management Tools
Trello
JIRA
Coda
Event Planning
Operations Support
Schedule Management
Vendor and Venue Negotiation
HR and Recruitment Tools
Concur
Project Records
Certification
Concur Certification (Completed 2023)
Accomplishments
Awarded Governor Larry Hogan's Volunteer Service Award 2019
Awarded Salisbury University Student United Way Volunteer of the Month (March 2019)
Affiliations
Black Women's Congressional Alliance 2021 – Present
DC Movie Club 2021 – Present
Nonprofit Leadership Alliance 2017 – Present
Girls Prep 2016 – Present
Black Student Union 2017 – 2019
Student United Way 2017 – 2019 *Honored as National United Way Volunteer of the Month
Timeline
Project Support Assistant
Smithsonian National Museum Of Natural History
01.2023 - Current
Finance Associate
Democratic Congressional Campaign Committee
06.2021 - 10.2022
Visitor Assistant (Temporary)
Architect of the Capitol
02.2020 - 08.2020
Social Media/ Marketing Intern
Compass Innovative
05.2019 - 08.2019
Director's Assistant
Central Union Mission
05.2018 - 08.2018
Public Relations Specialist
Transfer Student Association
05.2017 - 06.2019
Receptionist/Pantry Staff
SHABACH! Empowerment Center Food Pantry
05.2012 - 09.2017
Bachelor of Arts - Sociology
Salisbury University
Concur Certification (Completed 2023)
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