As a driven and dedicated Global Account Manager, my expertise spans international business, collaboration, account management, accountability, exporting, customer relationship management, customer service, sales, and communication. I am renowned for my organizational, efficient, and meticulous approach, which allows me to forge and sustain robust relationships with customers. With a Master's degree in the Art of Communication, I am well-prepared to navigate the complexities of the industry. Furthermore, I am certified in Leadership & Management in the Hospitality Industry and possess a solid background in Hospitality Sales & Marketing.
- Managed the invoice database and monitored payment statuses.
- Accurately reviewed vendor statements and processed past-due invoices as necessary.
- Supported Payroll and Accounts Receivable by entering Accounts Payable Invoices and processing payments for approximately 100 orders weekly. - Resolved vendor billing issues promptly and effectively.
- Organized vendor contracts and release forms.
- Managed a comprehensive database to track and update the status of issued certificates.
- Collaborated with the Finance Director to create monthly financial reports, including sales reports, expense reports, and invoices.
- Managed and tracked manual check payments and receipts for staff requests.
- Created and maintained Excel spreadsheets to track monthly expenses, check payments, and receipts for multiple branch locations, ensuring accuracy through bank statement reconciliation.
- Generated Excel spreadsheets to track the certification statuses of various products and cross-referenced with payment records for all branch locations.
- Printed manifests reports in the accounts payable system to display outstanding invoices for payment.
- Conducted financial statement audits for financial closing procedures.
- Reconciled vendor statements, correcting any discrepancies.
- Translated import permits from Arabic to English.
- Reviewed and translated product labels to ensure compliance with specifications.
- Coordinated bill of lading and new booking review with account managers.
- Specialized in acquiring clients and training entry-level employees.
- Generated $450,000 in revenue.
- Led and conducted market research in new territories.
- Evaluated client sales and marketing plans to gain a full understanding and provide the best assistance available.
- Partnered with sales and marketing teams to develop programming related to company initiatives.
Bilingual in Arabic, English
Microsoft: Excel, Word, Powerpoint
QuickBooks (Desktop) W-2 Payroll, ATX Tax 2018
Coursework included: