Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Iman Bludso

Iman Bludso

Compton,CA

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure any level customer service position. Ready to help team achieve all company goals!

Overview

10
10
years of professional experience

Work History

Driver, Warehouse Orders

Amazon
10.2022 - 04.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Cashier

Target
03.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

ASK
02.2018 - 03.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Agent

Alorica
05.2019 - 12.2019
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved caller issues quickly and thoroughly.

Warehouse Associate

Express Employment
08.2017 - 01.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Education

Associates - Criminal Justice

Alabama State University
Montgomery, AL

Highland High School
Palmdale, CA
05.2014

Skills

  • Local Routes Understanding
  • Dry Vans
  • Commercial Locations
  • Order Picking
  • Vehicle Cleaning and Maintenance
  • Complex Problem-Solving
  • Customer Service
  • Dispatch Collaboration
  • Customer Response
  • Traffic Laws and Regulations
  • Order Picking and Processing
  • Communication and Interpersonal Skills
  • Recordkeeping Requirements
  • Documentation
  • Time Management
  • Teamwork and Collaboration
  • Xora Software Knowledge
  • Retail Logistics
  • Dependability and Honesty
  • Client Relationship Management
  • Maintenance Requirements
  • Verbal and Written Communication
  • Excellent Sense of Direction

Timeline

Driver, Warehouse Orders

Amazon
10.2022 - 04.2023

Cashier

Target
03.2020 - 10.2021

Agent

Alorica
05.2019 - 12.2019

Customer Service Representative

ASK
02.2018 - 03.2019

Warehouse Associate

Express Employment
08.2017 - 01.2018

Associates - Criminal Justice

Alabama State University

Highland High School
Iman Bludso