Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Iman Brochard

Los Angeles,CA

Summary

I am ambitious and ready to learn! I have worked in a little bit of every kind of retail. I like the business and operations side the most. I am currently studying to be a business consultant and work hard to put the same effort into my work as I do my school. Although I am studying business I am always interested in moving up with the company I am in. I love to work hard and prove myself to my employers. I work best in fast pace environments. As well as this, I also love to help and support my co-workers. Having a good relationship with your employers and co-workers is always important!

Overview

5
5
years of professional experience

Work History

Operations Associate

Alo Yoga
White Plains, NY
12.2023 - Current
  • Assisted with the development of new processes and procedures to improve efficiency.
  • Assisted in resolving discrepancies between actual inventories versus system generated reports.
  • Maintained accurate records of inventory, orders, and shipments.
  • Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
  • Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
  • Prepared and presented regular reports on inventory status, discrepancies, and replenishment needs.
  • Monitored inventory levels and ordered new supplies to prevent shortages.

Human Resources Team Leader

Target
Spring Valley, NY
12.2022 - 09.2023
  • Coordinated onboarding activities such as scheduling orientation sessions and issuing access cards and keys.
  • Provided guidance to managers on employee relations issues, including performance management, disciplinary actions, terminations, and other related matters.
  • Collaborated with other departments on special projects.

  • Monitored compliance of all federal and state regulations pertaining to employment law.
  • Drafted correspondence related to hiring decisions or termination notices as needed.
  • Managed employee grievances by conducting investigations into complaints and determining appropriate resolutions.
  • Trained new hires on company policies, benefits package, and other relevant information.
  • Analyzed monthly payroll data to ensure accuracy of salaries, deductions, bonuses.

Barista

Starbucks
Spring Valley, NY
12.2022 - 09.2023
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Adhered to health department regulations concerning sanitation standards.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Ground beans for espresso shots according to individual customer specifications.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Stocked shelves with ingredients needed to make coffee drinks.

Sales Associate

Design Within Reach
Stamford, CT
03.2020 - 10.2020
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.

Family Babysitter

Casey Charlesworth
Sleepy Hollow , NY
01.2019 - 08.2019
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Read variety of books to children to promote language development skills.
  • Listened to parent directions and followed guidelines for all aspects of children's care.
  • Cared for children aged 6 months - 3 years, including tasks such as feeding, dressing and directing activities.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.

Education

High School Diploma -

Sleepy Hollow High School
Sleepy Hollow
06-2021

Business Administration and Management

Bunker Hill Community College
Charlestown, MA

Skills

  • Safety Procedures
  • Process Improvements
  • Ambitious
  • Sales Development
  • Retail loss prevention
  • Order Processing
  • Inventory Control
  • Upselling
  • Confident
  • Time management
  • Customer Needs Assessment
  • Attention to detail
  • Teamwork
  • Organization

Affiliations

I am apart of the Keep Hollow Kind Club which is an after school club that meets every month to discuss the problems within our school and how to fix them. We focus on problems like bullying in our community and how to prevent or stop this. We also recognize the stress all kids have to go through during school and try to find ways to help keep the stress levels down during the school year. Aside from the club, freshman year I joined the cheer team who was completely lost and without a coach. I was only a freshman but I stepped up and tried to help as much as possible. I always looked for new stunts, cheers, and dances we could use to help rebuild the name for the Sleepy Hollow cheerleaders. Along side some of the best people I know, we helped our community by reinstating Sleepy Hollow Cheer as a competitive name and rebuild the program entirely.

Accomplishments

Starting early, in high school I received high honor roll every semester I was enrolled. After graduation I had received a full ride to Iona College in New Rochelle, New York. Moving on I then made the dean's list at Bunker Hill Community College in Boston. Now I hope to continue my good work at Chapman University in Los Angeles.

References

  • Cinthia Soto - (914)-689-9610
  • Kendra Dean- (917)-736-8901
  • Lily Beretta - (914)-874-7521
  • Laura Hunt- (845)-893- 7028
  • Embassy Chico- (845)-536-9158

Timeline

Operations Associate

Alo Yoga
12.2023 - Current

Human Resources Team Leader

Target
12.2022 - 09.2023

Barista

Starbucks
12.2022 - 09.2023

Sales Associate

Design Within Reach
03.2020 - 10.2020

Family Babysitter

Casey Charlesworth
01.2019 - 08.2019

High School Diploma -

Sleepy Hollow High School

Business Administration and Management

Bunker Hill Community College

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Iman Brochard