Iman chaudhry
Bolingbrook,IL
Summary
Dynamic Billing Assistant at Air Care Heating And Cooling with a proven track record in enhancing customer satisfaction and improving billing accuracy. Proficient in data entry and client relationship management, I effectively resolved billing discrepancies and expedited payment collections, demonstrating strong organizational skills and attention to detail. Fluent in Urdu, I foster positive communication with diverse clients.
Professional caregiver skilled in creating nurturing and safe environments for children. Adept at managing daily routines, facilitating educational activities, and providing emotional support. Strong collaboration skills, ensuring seamless communication with parents and adapting to changing needs. Reliable, patient, and attentive to detail, fostering positive relationships with both children and families.
Overview
7
7
years of professional experience
Work History
Billing Assistant
Air Care Heating And Cooling
06.2018 - Current
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Maintained accurate records of customer payments.
- Used data entry skills to accurately document and input statements.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Expedited payment collection process through timely follow-ups on outstanding invoices with clients.
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
- Contacted customers and third party payers to pursue payments.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Family Babysitter
Maryam Chaudhry
12.2017 - 07.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Led indoor and outdoor activities to entertain and occupy children.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supported child development milestones by implementing age-appropriate learning activities.
- Assisted older kids with homework, school projects and chores.
- Fostered creativity through arts and crafts projects, encouraging self-expression among the children.
- Improved children''s social skills through engaging group activities and outings.
- Created and implemented activities to promote language development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Assisted in potty training and toilet hygiene.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Encouraged children's emotional and social development.
- Implemented daily routines and activities to stimulate and engage children.
- Monitored children's activities to verify safety and wellbeing.
- Communicated with parents regarding children's progress and development, raising any issues.
- Maintained open communication lines with parents regarding their child''s progress, needs, and concerns.
Education
Bachelor of Arts - Psychology
Benedictine University
Lisle, IL05-2027
Associate of Arts - Psychology
College of DuPage
Glen Ellyn, IL12-2023
Skills
- Tracking spreadsheets
- Accounts receivable experience
- Accounts receivable management
- Payment tracking
- Data entry proficiency
- Fluent in Urdu
- Financial recordkeeping
- Invoice preparation
- Multitasking and organization
- Billing systems and software
- Client relationship management
- Cost reporting
- Organizational skills
- Paperwork and documentation
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Professional Working
Timeline
Billing Assistant
Air Care Heating And Cooling
06.2018 - Current
Family Babysitter
Maryam Chaudhry
12.2017 - 07.2022
Bachelor of Arts - Psychology
Benedictine University
Associate of Arts - Psychology
College of DuPage
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