I'man Harvey
Edison,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cabin Cleaner
Newark Liberty International Airport
04.2023 - Current
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Maintained, cleaned and sanitized interior of aircraft.
- Safely used chemicals and other cleaning equipment.
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Serviced aircraft lavatories by draining, rinsing and disinfecting tank system.
- Accurately stocked aircraft inventory.
- Equipped cabin following checklist covering food, passenger and crew items.
- Cleaned aircraft's cockpit and replaced headsets as instructed.
Online Shopper
Macys Fulfillment Center
09.2022 - 04.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Receiving Clerk
Restaurant Depot
03.2022 - 09.2022
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Collaborated with other departments to resolve potential incoming shipment issues.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Generated periodic reports to track shipment activities and prepare for delays.
- Processed required paperwork to expedite handling of shipped and received goods.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Sales Associate
Kids Footlocker
07.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Warehouse Associate
Fed Ex Ground
07.2021 - 10.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Customer Service Cashier
Walmart
07.2021 - 09.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Columbia High School
Maplewood, NJ06.2019
Skills
- Technical Document Reading
- Hospitality Management
- Inventory Tracking Software
- Team Cooperation
- Active listening skills
- Customer service skills
- Management of Personnel Resources
- Critical Thinking
Timeline
Cabin Cleaner
Newark Liberty International Airport
04.2023 - Current
Online Shopper
Macys Fulfillment Center
09.2022 - 04.2023
Receiving Clerk
Restaurant Depot
03.2022 - 09.2022
Sales Associate
Kids Footlocker
07.2021 - 02.2022
Warehouse Associate
Fed Ex Ground
07.2021 - 10.2021
Customer Service Cashier
Walmart
07.2021 - 09.2021
High School Diploma -
Columbia High School
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