Iman Knight
Columbus,OH
Summary
Detail-oriented Data Entry Specialist with 6+ years of experience in data management, customer service, and administrative support. Proficient in handling purchase orders, invoicing, and client communication. Adept at maintaining accurate records, problem-solving, and optimizing workflows for efficiency. Strong multitasking skills and ability to thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Hairstylist
Self-Employed Hairstylist
02.2023 - Current
- Manage appointment scheduling and client relations
- Oversee salon operations, inventory, and service customization
- Resolved guest complaints about service or style.
Invoicing & Receiving Clerk
DHL Supply Chain
04.2021 - 12.2022
- Processed purchase orders, invoices, and financial transactions
- Maintained accurate records and ensured seamless vendor communication
- Provided high-quality customer service, resolving client inquiries
- Double-checked cargo inventories and documentation for accuracy.
Order Specialist
Connect US
08.2020 - 12.2020
- Managed customer orders and product inquiries via phone
- Investigated and resolved product issues, ensuring customer satisfaction
- Handled billing processes and maintained updated customer records
- Generated invoices and shipping labels to properly bill and ship customer orders.
Supply Order Specialist
Eddie Bauer Corporate
04.2019 - 04.2020
- Processed sales, purchase, and change orders with accuracy
- Trained new associates on company policies and customer service best practices
- Assisted with conflict resolution and customer support
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
Receiving Clerk
Zulily Warehouse
02.2019 - 04.2019
- Conducted inventory audits and ensured order accuracy
- Managed inbound shipments and warehouse organization
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
High School Diploma -
Fort Hayes / ECOT Homeschool
Columbus, OH05.2012
Skills
- Data Entry
- Verification
- Customer Service
- Conflict Resolution
- Sales
- Purchase Orders
- Billing
- Invoicing
- Microsoft Office Suite
- Excel
- Word
- Outlook
- Email Correspondence
- Phone Correspondence
- Time Management
- Organization
Timeline
Hairstylist
Self-Employed Hairstylist
02.2023 - Current
Invoicing & Receiving Clerk
DHL Supply Chain
04.2021 - 12.2022
Order Specialist
Connect US
08.2020 - 12.2020
Supply Order Specialist
Eddie Bauer Corporate
04.2019 - 04.2020
Receiving Clerk
Zulily Warehouse
02.2019 - 04.2019
High School Diploma -
Fort Hayes / ECOT Homeschool
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