Summary
Overview
Work History
Education
Skills
Timeline
Generic

IMAN KNIGHT

Montgomery ,AL

Summary

Highly skilled and detail-oriented Data Entry Specialist with a robust background in data entry operations, boasting over 6 years of practical experience. Proficient in managing various transactions, including purchase orders, change orders, and sales orders. Demonstrates expertise in delivering exceptional customer service and promptly resolving client issues with effectiveness and precision. Possesses advanced skills in data entry, typing, and maintaining meticulous records. Known for exceptional organizational abilities and a proactive approach to independently managing tasks. Adept at thriving in fast-paced environments and fostering seamless collaboration within teams to attain organizational objectives. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Talented Job Title goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Temp Worker

Job Center
02.2023 - 03.2024
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
  • Prepared boxes for shipments based on standard sizes.
  • Checked raw materials and completed work for defects affecting product quality.
  • Balanced boxes on pallets to prevent shifting and damage.
  • Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
  • Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
  • Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
  • Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
  • Exhibited excellent communication skills while interacting with clients, colleagues, and supervisors across different industries.
  • Labeled completed products with standard production information based on each product type.

Invoicing Customer Specialist/Clerk/Receiving Clerk

DHL Supply Chain
04.2021 - 12.2022
  • Streamlined purchase order processing by efficiently preparing and routing orders for prompt signature, ensuring seamless workflow and reducing turnaround time
  • Facilitated effective communication between clients, vendors, and internal stakeholders, providing timely updates on purchase orders and shipping details, enhancing transparency and customer satisfaction
  • Achieved efficiency in financial transactions by expertly preparing and issuing receipts, bills, policies, invoices, statements, and checks
  • Demonstrated exceptional customer service skills by promptly addressing inbound and outbound phone calls, efficiently resolving inquiries, and updating vendors and clients on relevant information, fostering positive relationships and client retention
  • Maintained meticulous records of purchase orders with vendors, employing advanced organizational skills and keen attention to detail.

Product / Order Specialist

CONNECT US
08.2020 - 12.2020
  • Proactively engaged with customers via phone, demonstrating exceptional communication skills to understand their concerns, resolve issues, and provide detailed product information, resulting in increased customer satisfaction and retention
  • Investigated product issues, collaborating with departments for swift resolution, building trust and reliability
  • Executed order processing operations with precision and attention to detail, ensuring accurate coordination of delivery schedules to meet customer requirements, resulting in enhanced operational efficiency and timely order fulfillment
  • Maintained up-to-date customer accounts by promptly updating personal and purchasing information, demonstrating meticulous record-keeping practices and ensuring data accuracy for personalized customer service experiences
  • Handled financial transactions effectively, ensuring smooth billing processes and revenue generation.

Supply Order Specialist

EDDIE BAUER CORPORATE
04.2019 - 04.2020
  • Facilitated seamless transactions for clients and vendors, including sale orders, purchase orders, and change orders, ensuring accuracy and timeliness
  • Successfully resolved financial transactions related to purchase orders, change orders, and sales orders, collaborating effectively with accounting and finance teams
  • Provided empathetic solutions, recommendations, and replacements, fostering positive customer relationships and satisfaction
  • Conducted comprehensive training for new associates on store policies and programs
  • Proactively communicated relevant information to customers, addressing inquiries and resolving complaints promptly.

Receiving Clerk

Zulily Warehouse
02.2019 - 04.2019
  • Implemented robust inventory management practices by conducting thorough counts and audits, swiftly identifying and rectifying discrepancies in records, ensuring accuracy and reliability of inventory data
  • Maintained impeccable standards of cleanliness and organization within the work area, fostering a safe and efficient environment that complied with established cleanliness standards, enhancing workplace productivity and safety
  • Reviewed invoices and double-checked orders to minimize errors and ensure smooth processing
  • Managed incoming pallets and deliveries, optimizing warehouse organization for efficient operations.

Call Center Agent

Adecco Staffing
11.2018 - 12.2018
  • Successfully assisted a substantial volume of customers daily with a positive attitude and unwavering commitment to ensuring exceptional customer satisfaction, resulting in increased client loyalty and positive brand reputation
  • Maintained consistent adherence to company policies and call scripts, surpassing call-time and quality benchmarks
  • Built trust and brand credibility by promptly addressing customer inquiries through calls and emails related to products and services
  • Played a key role in conflict resolution by analyzing and escalating grievances, ensuring timely and effective resolution for enhanced customer satisfaction.

Picker Packer

Belflex Staffing
11.2018 - 12.2018
  • Met demanding productivity goals by swiftly pulling orders, ensuring efficient fulfillment and operational effectiveness
  • Ensured safe transportation of goods by meticulously packaging and labeling boxes for outbound shipment
  • Exhibited flexibility and dedication by accommodating extra hours and shifts during busy periods, meeting tight shipping deadlines promptly
  • Utilized precise scanning methods to accurately document packages, minimizing errors and maintaining operational accuracy.

Warehouse Worker

Kelly Services
10.2018 - 11.2018
  • Efficiently managed material movement within storage and production areas, ensuring seamless operations and timely deliveries
  • Implemented rigorous quality control measures, inspecting packages for damage and promptly notifying vendors
  • Spearheaded general housekeeping and cleaning tasks to maintain a well-organized and safe warehouse environment, ensuring compliance with cleanliness standards.

Packer

Amazon
06.2018 - 09.2018
  • Ensured immaculate and orderly workspace, ensuring the protection and cleanliness of items in adherence to stringent standards
  • Consistently met demanding deadlines and thrived in a high-speed work environment, showcasing resilience and adaptability
  • Fostered teamwork and synergy, contributing to the attainment of daily goals and alignment with organizational objectives.

Cleaning Crew Member

Scioto Services LLC
03.2018 - 05.2018
  • Implemented efficient time management strategies, ensuring timely completion of cleaning tasks and meeting deadlines consistently
  • Demonstrated meticulous handling of equipment, chemicals, and materials, ensuring a safe and secure working environment
  • Elevated cleanliness standards by meticulously restocking dispensers, sanitizing fixtures, and performing spot cleaning, enhancing the overall hygiene and presentation of restrooms.

Home Health Aide

Home Instead Senior Care Home
12.2017 - 05.2018

Picker Packer

Bath & Body Works Inc. Lbrands
09.2016 - 01.2018

Picker/Returns Processor

Radial Warehouse
02.2016 - 09.2016

Environmental Services Housekeeper

Grant Hospital
11.2013 - 01.2016

Tower Runner

Toys"R"Us
10.2012 - 12.2012

Education

High School Diploma -

Fort Hayes/Ecot Homeschool
Columbus, OH
08.2008

Skills

  • Data Entry Operations
  • Conflict Resolution
  • Customer Support Needs Assessment
  • Billing and Invoicing
  • Sales & Purchase Orders
  • Client/Vendor Communication
  • Team Collaboration
  • Data Verification
  • Attention to Detail
  • Customer Service
  • Time Management
  • Record Keeping
  • Quality Assurance
  • Complex Problem-Solving
  • Sales orders, purchase orders, change orders, billing, and invoicing
  • Microsoft Suite (Excel)
  • Data entry
  • Inbound / Outbound phone calls
  • Inbound / Outbound operations (shipping and receiving)
  • Email Software
  • Microsoft Office (Word, Outlook)
  • Supply Restocking
  • Administrative Support
  • Mail handling
  • Problem-Solving
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational Skills

Timeline

Temp Worker

Job Center
02.2023 - 03.2024

Invoicing Customer Specialist/Clerk/Receiving Clerk

DHL Supply Chain
04.2021 - 12.2022

Product / Order Specialist

CONNECT US
08.2020 - 12.2020

Supply Order Specialist

EDDIE BAUER CORPORATE
04.2019 - 04.2020

Receiving Clerk

Zulily Warehouse
02.2019 - 04.2019

Call Center Agent

Adecco Staffing
11.2018 - 12.2018

Picker Packer

Belflex Staffing
11.2018 - 12.2018

Warehouse Worker

Kelly Services
10.2018 - 11.2018

Packer

Amazon
06.2018 - 09.2018

Cleaning Crew Member

Scioto Services LLC
03.2018 - 05.2018

Home Health Aide

Home Instead Senior Care Home
12.2017 - 05.2018

Picker Packer

Bath & Body Works Inc. Lbrands
09.2016 - 01.2018

Picker/Returns Processor

Radial Warehouse
02.2016 - 09.2016

Environmental Services Housekeeper

Grant Hospital
11.2013 - 01.2016

Tower Runner

Toys"R"Us
10.2012 - 12.2012

High School Diploma -

Fort Hayes/Ecot Homeschool

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IMAN KNIGHT