Iman-N-Lah Rasheed
Wake Forest,North Carolina
Summary
Collaborative leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills with a diverse range of stakeholders. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Workforce Dev. Program Manager
UNC Health
09.2021 - 01.2025
- Provides strategic leadership and support to UNC Health in the development and implementation of purposeful AND sustainable initiatives in Talent & Career mobility with a focus on adult learning in an effort to retain current teammates
- Provides program management for Talent Mobility Initiatives across the UNC Health System that support internal teammates, external community members including youth programs and school systems
- Instructional design and delivery, for a range of educational programs and activities development of Job Training Programs, Apprenticeship Programs, Employability Skills Programs, Job Shadowing Programs and other sustainable Talent and Career Mobility resources to support both internal and external individuals
- Researching WFD best practices, and advancing tools and approaches to meet organizational needs to include the use of the internal Learning Management System (LMS)
- Oversee initiatives and collaborate with System Leaders statewide
- Provides Career and Leadership Coaching to individuals and groups across the organization in the effective use of WFD tools and strategies that align with system culture to support career development and internal mobility
- Collaborate with Clinical Leaders, Human Resource Business Partners, Hiring Managers and other HR Leaders in the development of Workforce Development and Career Mobility Targets utilizing data analysis (Tableau) and Program Development to support internal employment gaps
Program Manager, DEI & WFD
UNC Health
12.2020 - 09.2021
- Provided strategic leadership and support to UNC Health in the development and implementation of purposeful initiatives in diversity, equity, and inclusion, change management, workforce development and career mobility
- Provided program management for DEI and Workforce Development (WFD) Initiatives across the UNC Health System
- Instructional design and delivery, for a range of adult learning and educational programs and activities including Employee Resource Group (ERG) support with a special emphasis on diverse minority and disadvantaged populations
- Oversee initiatives and collaborate with Executive Sponsors and Diversity Director
- Restart/Revamping of System Faith & Spirituality ERG
- Renewal of Rex Vets ERG
- Renewal of Veterans ERG at UNC Medical Center
- Researching DEI and WFD best practices and providing data analysis to advance tools and approaches to meet organizational needs including the use of the internal Learning Management System (LMS)
- Provides Career Coaching to individuals and groups across the organization in the effective use of DEI as well as WFD tools and strategies
- Collaborate with ODEI Team, Clinical Leaders, HRBP’s, Hiring Managers and other HR Leaders in the development of Workforce Development and Career Mobility Targets and Program Development
Assistant Career Center Manager
NC Department of Commerce Division of WF Solutions
10.2019 - 12.2020
- Led team of workforce professionals that supported the workforce talent system that helps individuals advance their career opportunities & meet business workforce needs by connecting talent to jobs
- Provided leadership to Career Center that offered a full range of services to diverse categories of job seekers & employers to meet their employment & placement needs through assessment & development of job requirements; evaluation of experiences, skills & abilities; referral to jobs, job training programs for adult learners, or other placement services
- Acted as a working supervisor, supervising a diverse team of workforce professionals, including a staff of 15+ DWS employees
- Provided direct supervision of Center staff engaged in the provision of employment services, job training, limited unemployment insurance services, & labor market information services to customers seeking work & employers seeking workers in Durham County
- Oversaw the operation of Employment Assessment Interviews (EAI) and Re-employment Services and Eligibility Assessments (RESEA) programs in the Center and Trade Adjustment Act (TAA) staff
- Conducted interviews and utilizes database for researching job orders for referrals
- Provided career development assistance and referrals to supportive services
- Contacted businesses by phone and in person to discuss job listing and general services on behalf of customers
- Planned, promoted, reviewed, and evaluated services and advocated for employment opportunities for customers with the business community and industry
- Received job orders, inputted and analyzed data, and interviewed job seeker customers
- Cross-trained in a variety of services offered by the Career Center
- Interacted closely with workforce partners in an (ISD) environment to ensure appropriate delivery of services to all customers
- Responsible for managing staff budget, training new employees, & reviewing work of staff
- Served as center representative at community meetings, advisory councils, teams, etc
Employment & Education Services Manager
Passage Home, Inc.
03.2016 - 10.2019
- Responsible for recruiting, interviewing, hiring and onboarding of Workforce Development Department Staff
- Provided the day-to-day management of the Workforce Development Department Staff and programming
- Managed and tracked and provided budget management for grant funding (over 500K) from HUD, CSBG, Veterans Administration, NCDOT, City of Raleigh, Bank of America, BB & T, Coastal Federal Credit Union, PNC Bank, etc
- To support programs
- Managing a Staff that Recruited and identified ideal candidates both internal and external for enrollment of Workforce Development programming
- Designed, coordinated, implemented, and collaborated with external partners for all training programs and sustainable work base learning programs (apprenticeships)
- Built, facilitated, and maintained strategic partnerships with external partners such as area community colleges, corporations, employers, community agencies, state, local government, and other companies specific to the program
- Managed Passage Works, the organizations job training and social enterprise arm of the organization
- Worked on grant writing team to allow opportunities for funding for the organization’s overall funding and for Workforce Development and Job Training
- Day-to-day management of department staff, to include Urban Agriculture program staff (Job Training Program)
- Founded, designed, planned, coordinated, and implemented the organizations quarterly celebration of accomplishments entitled: P.A.S.S.A.G.E
- (People Achieving Self-Sufficiency and Gaining Empowerment) for approximately 100 or more attendees each quarter
- Developed, managed and tracked KPI targets for department
- Provided data management, data analysis and reporting to external funders, partners and stakeholders
Workforce Development Coordinator
Passage Home, Inc.
04.2014 - 03.2016
- Set the groundwork, framing and stage to build the agencies highly sustainable and inaugural Workforce Development and programming within the organization servicing the low wealth population at 100% below federal poverty guidelines
- Provided the day-to-day management of the Workforce Development Programming
- Recruited and identified ideal candidates both internal and external for enrollment of Workforce Development adult learning programming
- Interviewed and selected appropriate candidates for programming and employment search and placement assistance
- Designed, coordinated, implemented, and collaborated with external partners for all training programs and work base learning programs (apprenticeships)
- Met one-on-one or in group sessions with those enrolled in programming
- Built, facilitated, and maintained strategic partnerships with external partners such as area community colleges, corporations, employers, community agencies, state, local government, and other companies specific to the program
- Worked internally with Case Managers and other staff with referrals of participants and program planning for clients
- Conduct mock interview prep sessions, resume building assistance, job search assistance, job placement assistance, etc
Director Workforce Innovations
NC Institute of Minority Economic Development
09.2013 - 04.2014
- +Provided day-to-day management of the Telecommunications & Energy Job Training Program for Durham County residents focused on the career paths of Energy Linesman and Broadband Technicians
- Provided budget management and tracking for funding award from NC Department of Commerce Division of Workforce Solutions to the Durham Board Workforce Development Board and the City of Durham Office of Economic and Workforce Development to support programming
- Prepared monthly and quarterly reports
- Recruited and identified 50+ ideal candidates for enrollment of the program, interviewing and selecting of appropriate candidates for the program
- Led designing of all training programs designed to enhance the knowledge and skills of program participants, provide coaching and counseling services to participants
- Conducted monthly sessions with program participants
- Facilitated jobs recruitment/retention advisory team
- Facilitated partnership with Workforce Development Board and staffed the advisory team
- Built and maintained positive partnerships and relationships with training partners such as area community colleges, corporations, and other companies specific to the program
- Managed program staff and interns to support Workforce Development Programming
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Education
Master of Business Administration - Concentration Human Resource Management
University of Phoenix
Phoenix, AZ09.2014
Bachelor of Arts - Journalism & Mass Communications
NC A & T State University
Greensboro, NC05.2003
Skills
- Workforce development
- Career Mobility
- Culture & Engagement
- Talent strategy
- Partnership development
- Budget coordination
- Leadership Coach
- Onboarding and training
- Human resource management
- Team/Program management & coordination
- Team leadership
- Talent recruitment
- Operations management
Accomplishments
- Supervised team of 20+ staff members.
- ICF Certified Professional Coach; Leadership Coach
- USF Diversity, Equity, and Inclusion in the Workplace Certificate
Certification
ICF Certified Professional Coach, UNC Health DevelopMe Leadership Coach
USF Diversity, Equity, and Inclusion in the Workplace Certificate
Racial Equity Institute
Completion of Cost & Pricing Workshop for Government Contractors
Certified Instructor of Fast Trac Curriculum
Certified Instructor & Administrator of First Step Fund (Child Care)
Completed Part I & II of Praxis Teaching Exam
Certified Instructor of NC Real Enterprises & Youth Camp Curriculum
Certified Instructor of Credit Cards Curriculum by Consumer Action & American Express
Affiliations
WakeEd Partnership Board of Directors Member
Durham Tech Community College Allied Health Advisory Board Member, NC Jumpstart Coalition-Board Member
NC Black Chamber of Commerce –Board Member
Eastern Wake Community Development Coalition-Co-Chair
Leadership Triangle-Goodman Fellow
Page 5
Timeline
Workforce Dev. Program Manager
UNC Health
09.2021 - 01.2025
Program Manager, DEI & WFD
UNC Health
12.2020 - 09.2021
Assistant Career Center Manager
NC Department of Commerce Division of WF Solutions
10.2019 - 12.2020
Employment & Education Services Manager
Passage Home, Inc.
03.2016 - 10.2019
Workforce Development Coordinator
Passage Home, Inc.
04.2014 - 03.2016
Director Workforce Innovations
NC Institute of Minority Economic Development
09.2013 - 04.2014
Master of Business Administration - Concentration Human Resource Management
University of Phoenix
Bachelor of Arts - Journalism & Mass Communications
NC A & T State University
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