Iman Somerville
Champaign,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level software development position. Ready to help team achieve company goals by. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Vice President, External Affairs
National Society Of Black Engineers, NSBE
2023.05 - Current
- Developed comprehensive external affairs plans to enhance organization's reputation and support business objectives.
- Managed crisis communications efforts, effectively mitigating potential reputational damage and maintaining trust among sponsors.
- Strengthened partnerships with industry associations and community organizations to advance organization's goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service
2019.05 - 2024.01
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Promptly and accurately completing multiple tasks
Education
Bachelor of Arts - Communications Minor: Computer Science
University of Illinois At Urbana-Champaign
Champaign, IL12.2025
Skills
- Friendly, Positive Attitude
- Decision-Making
- Customer Relations
- Task Prioritization
- Flexible and Adaptable
- Computer Skills
- Multitasking Abilities
- Attention to Detail
- Organization
- Analytical and Critical Thinking
- Fluent in Spanish
Languages
java
Limited Working
c++
Limited Working
python
Elementary
Timeline
Vice President, External Affairs
National Society Of Black Engineers, NSBE
2023.05 - Current
Customer Service
2019.05 - 2024.01
Bachelor of Arts - Communications Minor: Computer Science
University of Illinois At Urbana-Champaign
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