Iman Woodard

• Managed over 300 calls each day
• Worked well with automatic computer dialing and proprietary software to manage daily call loads.
• Developed relationships with customers to increase sales opportunities.
• Maintained and recorded customer information in database.
• Provided product information, answered questions, and offered solutions to customer inquiries.
• Awarded telemarketer of the month
• Excellent customer service.

Key Achievements: Became marketer of the month within 2 months of employment. Made over 10 sales.

• Helped each department with stocking shelves, cleaning floors, creating attractive displays and tidying up without getting in customers way of shopping
• Rang up customers swiftly and accurately in a busy general store environment
• Assisted customers with purchase questions, promotion concerns and return policy.
• Resolved customer complaints in a courteous manner that minimized negative impact on store operations.
• Verified accuracy of prices by checking tags against inventory system.
• Assisted customers with locating desired items in store.

Key Achievements: Earned the privilege to be on the Burlington website for being an excellent sales floor associate in the Youth Department with only a year of working at the establishment

• Developed fun and interesting activities to teach the children
• Provided assistance to staff in the daily operations of the organization.
• Provided children with nutritious food.
• Collaborated with others by contributing time, effort and skills to achieve the organization's goals.