Imane Quachryni
Malden,United States
Summary
Seasoned Promotions Executive with solid background in developing and implementing innovative promotional strategies to elevate brand visibility. Proficient in identifying market trends, understanding consumer behavior, and using these insights for targeted marketing efforts. Strengths include strategic planning, collaboration, and excellent communication skills. Demonstrated impact through successful campaigns that resulted in increased customer engagement and sales growth.
Overview
8
8
years of professional experience
Work History
PROMOTION EXECUTION ADMIN
Stop and Shop
Quincy, United States
04.2024 - Current
- Managed ad versioning, image attachment, description and assigned price points for Category Teams.
- Successfully handled divisional variations, modifications, and demands in AD within specified deadlines.
- Ensured accuracy of billing, pricing, and promotions through input provision and extraction on multiple Merchandising Systems including DemandTec, MIC, and PLUM.
- Coordinated cross-functional collaboration for promotion planning and execution with sales, customer service, operations, IT, finance, and legal departments.
Customer Service Representative
Anton's Cleaners
Reading, MA
08.2016 - 03.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Streamlined call center processes for improved efficiency and reduced wait times
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Assisted customers in navigating company websites and placing online orders, improving overall user experience.
Education
Bachelor of Information Technology in Business Intelligence -
University of Massachusetts Boston
Boston, MA, United StatesSkills
- SQL
- Python
- Power BI
- Microsoft Excel
- Promotional planning
- Quality Standards
- Workflow Coordination
Activities
- Muslim student association member
- Cancer walk and heart walk volunteer
Timeline
PROMOTION EXECUTION ADMIN
Stop and Shop
04.2024 - Current
Customer Service Representative
Anton's Cleaners
08.2016 - 03.2024
Bachelor of Information Technology in Business Intelligence -
University of Massachusetts Boston
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