Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Imani Agyare-Yeboah

Houston,TX

Summary

Compassionate healthcare professional dedicated to enhancing patient care and improving quality of life in fast-paced environments. Proven expertise in communication, empathy, and teamwork ensures optimal patient comfort and support. Specialized experience in caring for young children with autism and other behavioral disabilities, with a focus on developing functional behavior and communication skills. Committed to improving overall well-being through emotional and physical support, implementation of approved social and cognitive programs, and fostering patient engagement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Action Behavior Centers
03.2025 - Current
  • Worked as part of collaborative team to address changing needs of children and families.
  • Observed, monitored and recorded target behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Used Central Reach to document patient information, progress notes, and treatment plans.
  • Supported client using principles of applied behavior analysis.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Organized recreational activities to assist in patient recovery.
  • Maintained patient records, documenting changes in patient condition.
  • Collaborated closely with Board certified behavioral analysts with treatment plan implementation.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Appliance Sales Specialist

Home Depot
07.2024 - 03.2025
  • Provided technical support over the phone or via email correspondence.
  • Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
  • Conducted market research to identify trends in customer preferences.
  • Updated customer records with purchase history and contact information.
  • Coordinated with store managers to ensure proper placement of displays in showroom.
  • Detailed latest promotions, sales incentives, and rebates to share with customers, helping clients save on purchases.
  • Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Prepared merchandise for purchase or rental.
  • Answered store and merchandise questions and led customers to wanted items.
  • Ensured all merchandise was properly tagged and priced accurately.
  • Maintained inventory of appliances, parts, and accessories.
  • Described merchandise and explained use, operation and care.
  • Shared information on product features for various items to help customers make correct buying decisions.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered customer inquiries regarding product features, pricing, and availability.

Food Pantry Assistant

UTSA Student Union
08.2023 - 05.2024
  • Guided clients through transition to independent living within community.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Facilitated the distribution of fresh produce to ensure equitable access to healthy food.
  • Assisted with new volunteer recruitment, orientation and training.
  • Assisted impoverished and homeless population, providing access to selection of quality food products.
  • Provided customer service by responding to inquiries regarding the pantry's services and availability of particular items.
  • Answered customer questions about program eligibility and maintained pantry records.
  • Stored and organized food items in pantry and fridge.
  • Loaded and unloaded delivery trucks, ensuring safe handling of food items.
  • Maintained cleanliness of volunteer center and warehouse areas.
  • Organized storage areas to ensure efficient use of space and easy access to products.
  • Assisted in preparing bags or boxes of groceries for distribution to clients.
  • Sorted and packed donated food items to ship to families in need.
  • Performed general cleaning duties such as sweeping floors, washing work surfaces, disposing of trash.
  • Provided friendly assistance and information to beneficiaries on how to access services.
  • Made referrals to utilize community resources for resident's needs.

Patient Care Assistant

MedCare One
05.2021 - 08.2023
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Provided emotional support for distressed patients and families during difficult times.
  • Helped maintain a clean environment in all areas assigned.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Responded to bell or light signal calls to assist patients with needs.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

Bachelor of Science - Biology

The University of Texas At San Antonio
San Antonio, TX
05-2024

Skills

  • Emotional support
  • Strategic planning
  • Healthcare operations
  • Proficient in Microsoft Word and Excel Spreadsheet
  • Dementia care
  • Medical terminology
  • Verbal and written communication
  • Vital signs documentation
  • Multitasking
  • Feeding assistance
  • Compassionate care
  • Sanitation procedures
  • Food preparation
  • Menu planning
  • Volunteer supervision
  • Donation coordination
  • Scheduling appointments
  • Phone and email etiquette
  • Data entry
  • Problem-solving
  • Heavy lifting
  • Paperwork management
  • Behavior modification techniques
  • Data collection and analysis
  • Treatment implementation
  • Social skills development
  • Group instruction
  • Applied behavior analysis
  • Client engagement
  • Relationship building
  • Behavioral support
  • Teamwork
  • Effective communication
  • Written communication
  • De-escalation techniques

Certification

  • RBT - Registered Behavior Technician

Timeline

Registered Behavior Technician

Action Behavior Centers
03.2025 - Current

Appliance Sales Specialist

Home Depot
07.2024 - 03.2025

Food Pantry Assistant

UTSA Student Union
08.2023 - 05.2024

Patient Care Assistant

MedCare One
05.2021 - 08.2023

Bachelor of Science - Biology

The University of Texas At San Antonio

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