Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imani Aiken

Palatka,FL

Summary

Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.

Overview

3
3
years of professional experience

Work History

Shift Leader

Marco's Pizza
Saint Augustine, FL
09.2024 - Current
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Adhered to all health code regulations while preparing food items for customers.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Assistant Manager

Marco's Pizza
Newport News, FL
03.2024 - 09.2024
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Shift Leader

Marcos's Pizza
Palatka, FL
05.2023 - 03.2024
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Adhered to all health code regulations while preparing food items for customers.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Shift Leader

GameStop
Palatka, FL
04.2023 - 05.2023
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Upheld company standards and compliance requirements for operations.

Team Member

Beck Automotive
Palatka, FL
09.2022 - 05.2023
  • Provided customer service support to ensure satisfaction.
  • Performed inventory counts of merchandise on a regular basis.
  • Verified that orders matched pick tickets prior to loading them onto delivery trucks.
  • Unloaded delivery trucks and verified contents against invoices.

Team Member

Walmart
Palatka, FL
09.2022 - 10.2022
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Assisted in inventory management, ensuring stock levels met demand without excess.

Traveling Team Member

Lowe's
Leesburg, FL
04.2022 - 09.2022
  • Labeled containers accurately with correct item codes, weight, destination address.
  • Verified accuracy of shipping documents against product received.
  • Ensured proper placement of materials on shelves and maintained inventory records as needed.

Team Member

Casino
Orlando, FL
02.2022 - 04.2022
  • Checked tickets from slot machines against payout slips before cashing out customers.
  • Adhered to safety guidelines while handling large amounts of money.
  • Provided friendly customer service to guests in a professional manner.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Brought food and beverages to tables in a timely manner.
  • Greeted guests and answered questions about menu items.

Education

High School Diploma -

Penn Foster
Homeschool
05-2020

Skills

  • Sales reporting
  • Resource management
  • Policy and procedure enforcement
  • Team motivation
  • Conflict resolution
  • Problem-solving
  • Staff education and training
  • Team leadership
  • Staff engagement
  • Cash handling
  • Customer service management
  • Drawer assignments
  • Complaint resolution
  • Employee scheduling

Timeline

Shift Leader

Marco's Pizza
09.2024 - Current

Assistant Manager

Marco's Pizza
03.2024 - 09.2024

Shift Leader

Marcos's Pizza
05.2023 - 03.2024

Shift Leader

GameStop
04.2023 - 05.2023

Team Member

Beck Automotive
09.2022 - 05.2023

Team Member

Walmart
09.2022 - 10.2022

Traveling Team Member

Lowe's
04.2022 - 09.2022

Team Member

Casino
02.2022 - 04.2022

High School Diploma -

Penn Foster

Similar Profiles

CREATE PROFILE
Imani Aiken