Imani Anderson
Gardena,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
Work History
Child Care Provider
Private Family Home
06.2020 - Current
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Unarmed Security Guard
Allied Universal
03.2019 - 05.2020
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Package Handler
FedEx
09.2018 - 03.2019
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Organize packages alphanumerically,
- Prepare packages for delivery trucks,
- label & document packages for proper
Cashier Team Lead
Carl's Jr.
06.2017 - 01.2018
- Processed both cash and card purchases and returns.
- Operate cash register, handled cash and credit transactions.
- Prepared and bagged items.
Education
Associate of Arts -
El Camino Community College
Compton, CA01-2018
High School Diploma -
New Millennium Secondary School
Gardena, CA 01-2017
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Complaint handling
- Payment processing
- Professional telephone demeanor
- Product knowledge
Timeline
Child Care Provider
Private Family Home
06.2020 - Current
Unarmed Security Guard
Allied Universal
03.2019 - 05.2020
Package Handler
FedEx
09.2018 - 03.2019
Cashier Team Lead
Carl's Jr.
06.2017 - 01.2018
Associate of Arts -
El Camino Community College
High School Diploma -
New Millennium Secondary School
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