Summary
Overview
Work History
Education
Skills
Timeline
Generic

BELYNDA LEWIS

Romulus,MI

Summary

Dedicated and motivated professional with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication, relationship-building, interpersonal, and problem-solving skills skills.

Overview

10
10
years of professional experience

Work History

BDC Specialist/Sales Consultant

Lafontaine Buick Gmc Of Ann Arbor
07.2024 - Current
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
  • Implemented new strategies for reaching out to potential leads, resulting in increased appointment bookings.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.

Sales Consultant

Cannon Nissan Of Jackson
10.2021 - 07.2023
  • Achieved targets by marketing vehicles via diverse strategies, including cold calling customers, posting on social media and follow-up on internet leads
  • Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals
  • Maintained long-term client relationships, generating repeat business and consistent referrals.

Lead Retail Merchandiser

Driveline
05.2016 - 10.2021
  • Managed large-scale projects, remodels and new store resets, 5 to 10 retail locations weekly
  • Supervised and trained merchandising employees on techniques, quality assurance, time keeping and reporting hours
  • Developed customized planograms for various stores ensuring consistency in visual presentation
  • Collaborated and promote strong working relationships with retail store management.

File Clerk

Region 8 Mental Health Services
08.2015 - 05.2016
  • Improved file accuracy, verifying incoming materials and obtaining missing information
  • Reduced misplaced files by conducting regular audits and maintaining accurate records of all stored items.

Education

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
Online
05.2026

Skills

  • CRM Software
  • Time Management Abilities
  • Networking Abilities
  • Independent and Self-Directed
  • Appointment Setting
  • Problem-solving abilities
  • Attention to Detail
  • Organizational Skills
  • Follow-up skills
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint

Timeline

BDC Specialist/Sales Consultant

Lafontaine Buick Gmc Of Ann Arbor
07.2024 - Current

Sales Consultant

Cannon Nissan Of Jackson
10.2021 - 07.2023

Lead Retail Merchandiser

Driveline
05.2016 - 10.2021

File Clerk

Region 8 Mental Health Services
08.2015 - 05.2016

Bachelor of Science - Business Administration And Management

Southern New Hampshire University

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