Imani Browm
1:1 Learning Assistant
Chevy Chase,MD
Summary
Smart Learning Assistant with substantial experience facilitating students in individual work, group work and homework sessions. Proven track record of success in delivering instruction and providing individualized support to students with diverse learning needs. Strong communication and interpersonal skills and dedicated to fostering positive learning environment. Personable Learning Assistant with solid background providing support and assistance to students, teachers and administrators in classroom settings. Skilled in creating engaging lesson plans and providing one-on-one guidance to students. Strong organizational skills and dedicated to helping students succeed.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
1:1 Learning Assistant
HASA
Baltimore, MD
10.2022 - Current
- Motivated students to learn new content and complete assignments to earn [Type] grades.
- Created, collected, and recorded data on student progress to determine next steps for student success.
- Supported interaction between students during group work activities using guided conversation.
- Offered feedback to other providers to effectively address students' needs.
- Collaborated with teachers and staff members to evaluate program success and alignment with student needs.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Assisted in development of individualized learning plans for student success.
Job Coach
Ardmore Enterprises
Lanham, MD
07.2021 - 10.2022
- Kept detailed records of individual histories, scores, and documents.
- Assisted clients in building successful job search strategies.
- Worked with job seekers to determine job targets based on skills and personality.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Developed and maintained relationships with community resources to support job coaching.
- Developed and facilitated job search workshops for clients to enhance job search skills.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and implemented job coaching plans for clients with diverse career goals.
- Coached clients on resume and cover letter development to enhance opportunities.
Customer Service Representative
David's Bridal
Waldorf, MD
08.2018 - 07.2022
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Gwynn Park High School
Brandywine, MD 08.2012 - 05.2016
Bachelor of Science - Psychology
Walden University
Minneapolis, MN 06.2021 - Current
Skills
Middle school education
Classroom management
Student records management
Special education
Clerical Support
Documentation skills
Problem-Solving
Teamwork and Collaboration
Timeline
1:1 Learning Assistant
HASA
10.2022 - Current
Job Coach
Ardmore Enterprises
07.2021 - 10.2022
Bachelor of Science - Psychology
Walden University
06.2021 - Current
Customer Service Representative
David's Bridal
08.2018 - 07.2022
High School Diploma -
Gwynn Park High School
08.2012 - 05.2016