Imani Bryant
San Antonio,TX
Summary
Dynamic Clinic Administrative Assistant with the United States Air Force, skilled in electronic health records management and effective communication. Proven track record in optimizing clinic workflow and enhancing patient care, while ensuring HIPAA compliance. Recognized for building strong interpersonal relationships and maintaining patient confidentiality in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinic Administrative Assistant
United States Air Force
San Antonio, TX
09.2022 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted in maintaining accurate electronic health records for improved data integrity.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Processed insurance claims and facilitated billing inquiries to ensure timely payments.
- Supported daily administrative operations, ensuring compliance with healthcare regulations.
- Developed training materials for new staff, promoting efficient onboarding procedures.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Used electronic systems to enter provider orders and retrieve test results.
- Assisted in the development of new policies and procedures to enhance overall clinic efficiency and effectiveness.
- Assisted in maintaining accurate medical records, ensuring confidentiality and compliance with HIPAA regulations.
- Coordinated staff schedules for optimal coverage during peak hours, minimizing patient wait times.
- Maintained a clean and organized front desk area, creating a positive first impression for patients entering the clinic.
Medic
United States Air Force, USAF
San Antonio, TX
09.2022 - Current
- Administered emergency medical care in high-pressure environments, ensuring patient stability and safety.
- Conducted thorough assessments of patients' conditions to determine appropriate treatment protocols.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for service members.
- Trained junior medics in advanced medical techniques and best practices for field operations.
- Implemented infection control measures, improving overall hygiene standards during medical procedures.
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Collaborated with other healthcare professionals to provide quality patient care.
- Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
- Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
Active Duty
United States Air Force
San Antonio, TX
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Internship
Klynergy Wellness
Tampa, FL
10.2021 - 04.2022
- Assisted in organizing wellness workshops and events for community engagement.
- Supported daily administrative tasks to improve office efficiency and workflow.
- Collaborated with team members to develop marketing materials for health programs.
- Conducted research on wellness trends to enhance program offerings and client satisfaction.
- Participated in training sessions to gain knowledge of wellness practices and tools used in operations.
- Provided feedback on process improvements based on participant experiences during programs.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Clinical Sports Massage Therapist
Essential ChiroCare
Tampa, FL
01.2021 - 2022
- Delivered tailored sports massage treatments to enhance athletic performance and recovery.
- Assessed client needs through comprehensive evaluations to develop personalized treatment plans.
- Utilized various massage techniques, including deep tissue and myofascial release, to address specific injuries.
- Collaborated with healthcare professionals to ensure cohesive treatment strategies for clients.
- Educated clients on injury prevention and self-care practices to promote long-term wellness.
- Mentored junior therapists, providing guidance on technique refinement and client management strategies.
- Consistently garnered positive feedback from clients regarding the quality of care provided, leading to a high rate of referral business.
- Established strong rapport with clients by providing tailored treatment plans and maintaining open communication channels.
Administrative Assistant
Independent Real Estate Investor
Gainesville, Fl
10.2019 - 07.2020
- Coordinated property listings and marketing materials to enhance visibility and attract potential buyers.
- Managed scheduling for property showings, ensuring timely communication with clients and stakeholders.
- Assisted in preparing documents for real estate transactions, maintaining accuracy and compliance with regulations.
- Organized client files and maintained databases to streamline information retrieval and improve efficiency.
- Facilitated communication between clients, contractors, and vendors, fostering collaborative relationships for successful project outcomes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Arts - Bachelor of Fine Arts / Dance
University of Florida
Gainesville, Florida, FL05.2026
Skills
- Organizational growth
- HIPAA compliance
- Effective communication techniques
- Microsoft office suite proficiency
- Professionalism and discretion
- Interpersonal relationship building
- Maintaining patient confidentiality
- Electronic health records management
- Medical terminology proficiency
- Positive attitude
- Patient care
- Computer skills
- Patient charting
- Office administration
- Phone and email etiquette
Certification
EMT
Licensed massage therapist
CPR
Timeline
Clinic Administrative Assistant
United States Air Force
09.2022 - Current
Medic
United States Air Force, USAF
09.2022 - Current
Active Duty
United States Air Force
09.2022 - Current
Internship
Klynergy Wellness
10.2021 - 04.2022
Clinical Sports Massage Therapist
Essential ChiroCare
01.2021 - 2022
Administrative Assistant
Independent Real Estate Investor
10.2019 - 07.2020
Bachelor of Arts - Bachelor of Fine Arts / Dance
University of Florida