Imani Bumpus

• Work alongside and observe leading experts in the field of Physical and Occupational Therapy
• Be a part of a team dedicated to patient care.
• Gain valuable healthcare knowledge and skills to head start a career.
• Provide direct patient care and support as allowable by state statutes and under the direct supervision of and prescription by a licensed clinician. This includes safely setting up and adjusting exercise equipment, instructing, and monitoring exercise performance, helping provide prescribed home exercise programs, and assisting with set up/delivery of therapeutic modalities as prescribed and appropriate.
• Maintain overall tidiness of the clinics, following cleaning and sanitation protocols; ordering and stocking clinic supplies; ensuring equipment is clean and functioning properly.
• Have a sense of urgency, ensuring patient concerns and issues are escalated to clinicians and the Clinic Director for quick resolution.
• Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time.
• Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
• Effectively onboard new patients presenting for their first visit, including review of the relevant paperwork, verified benefits, completion of medical forms, and patient outcomes tools.
• Be a key partner in converting referrals into evaluations.
• Assist with patient rescheduling to limit drop percentage.
• Provide primary support during the daily patient check-in process, including upfront payment collections aligned with ATI’s Policies
• Assist with the collection of Patient Reported Outcome assessments.

• The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club
• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines
• Assist with Staff Management and provide backup support to Club Manager as needed
• Assist in scheduling and supervising staff
• Member service oversight - Ensuring staff is providing a superior customer experience at all times
• Assist in resolving or escalating employee issues or concerns
• Involved in all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions
• Check members into the system
• New member sign-up
• Take prospective members on tours
• Facilitate all member requests, issues and questions
• Assist in overseeing cleanliness and maintenance of facility
• Assist in ordering of supplies using specific budget based on club requirements
• Assist in tracking statistics and reports (weekly, monthly, and annually)
• Backup support for any employee who is absent
• Continual standing and walking during shift
• Must be able to occasionally lift up to 50 lbs
• Will occasionally encounter toxic chemicals during shift

• The Sports Coordinator develops, organizes and implements high quality youth sports programs
• They are responsible for assisting in the planning, development, implementation, expansion and evaluation of all youth and adult sport programs and coordinating birthday parties
• Ability to efficiently schedule and coordinate multiple leagues including Youth and Men's Basketball League
• The Sports Coordinator position deals with direct service, responsible for teaching sports classes and coaching teams
• The principle objective will be to develop these programs and services in order to fulfill the YMCA's mission
• Directs and supervises program activities to meet YMCA objectives
• Expands youth sports program within the community in accordance with strategic and operating plans
• Active support of our DEIB statement and putting into practice our commitment to equity, diversity, belonging and inclusion
• Continue to research, create, recommend and implement strategies to support diversity goals of the organization
• Transports and sets up equipment for games and practices; monitors and purchases necessary sporting equipment as budget permits
• Creates teams from paid and financially assisted registrations
• Organizes and conducts parent orientation meetings, and training and meetings for coaches
• Develops and distributes team practice and game schedules; trains and schedules sports officials; develops and distributes sports rules, guidelines and handbooks
• Coordinating all aspects of sports youth & adult leagues and birthday parties
• Assists in purchasing and distributing team uniforms and awards; coordinates and distributes team photographs
• Organizes and conducts sports clinics, teaches instructional classes, coaching teams, officiating games, lead rental groups, and all admin associated with birthday parties
• Assists in the marketing and distribution of youth sports program information, may organize and schedule program registrations
• Develops and maintains collaborative relationships with community organizations
• Assists in YMCA fund raising activities and special events
• Responds to all member and community inquiries and complaints in timely and professional manner with high levels of customer service
• Coordination of birthday parties, when needed
• Monitors and evaluates the effectiveness of and participation in program
• Fills in when needed as van driver, using YMCA van to drive children from Newton schools to YMCA
• Over-seeing summer clinics and camps, including being a Unit Leader for Camp Pikati
• Communicate with team captains and league members through email
• Expand the number of league participants through networking and relationship building
• Supervise league games, as well as sports staff on duty
• Ensure that all players are registered and have made payment before playing in the league
• Coordination of stats and scheduling of League Games
• Ensure that the West Suburban YMCA Adult Basketball League Rules are followed by all participants
• Enforce penalties if rules are not followed
• Report any unusual happenings, complaints, and accidents to Association Athletic Director Completes and submits to accurate incident reports regardless of nature and severity
• Coordinate with Referees for all games
• Creative planning for expansion of possible leagues outside of the Y (inter YMCA league/All-Star Game)
• Provide men's league rosters to the front desk
• Maintain equipment to be used for future leagues and classes
• All other duties as assigned
• Actively works to continue to recruit and hire diverse staff and volunteers

Equipment Room

• Manages daily laundry for all varsity programs and other select areas (e.g., BRAC, Sports Medicine, Club Sports, etc.).
• Follows and contributes to the creation of policies and procedures to ensure safe and proper use of equipment (e.g., washer, dryer, storage, sport-specific items, etc.).
• Maintains current inventories, including issuance and retrieval of equipment and apparel for all varsity programs and other select areas. Fields daily issues that arise regarding missing and damaged items. Works with Associate Director to assess bills for missing items.
• Responsible for transferring and storing equipment and apparel in active areas (e.g., locker rooms, playing surface, etc.).
• Manages equipment room schedule (hours of operation and working shifts).
• Hires, trains, and oversees payroll for student workers.
• Orders and maintains inventory of equipment room supplies (e.g., cleaning/sanitizing chemicals, loops, pad locks, towels, etc.).
• Handles/replaces chemicals and cleaning agents as needed.
• Maintains working relationship with vendors who service laundry machines and cleaning agents.

Facility Supervision

• Ensures that all members and users have the correct identification that gives them permission to use the facility.
• Responsible for following and communicating established procedures at all times.
• Works with campus partners to resolve issues, including Public Safety for emergencies and Facilities for maintenance needs.
• Assists with game management, user groups, and special events as needed.
• Assumes additional responsibilities as required.

• Assists Store Manager/Head Coach in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.
• Maintains both individual and shift sales. Provides daily shift floor coverage. Trains Sales Associates. Supervises POS.
• Provides security & loss prevention in store.
• Oversees contest management (Tracking Results & Coaching Performance).
• Organizes shipments, transfers & merchandise.
• Performs maintenance of store.
• Opens and closes store.
• Holds accountability for store sales and metrics.
• Holds accountability for stock and merchandise flow.
• Maintains company standards regarding personal and store sales/performance metrics. Additional duties and projects as required.

Support the recruitment and enrollment of current and potential scholar-athletes throughout the school year using various methods to increase membership, meet program targets and increase varsity athletic participation

· Execute Health and Wellness programming at partner schools

· In partnership with SA Program Coordinator develop and maintain relationships with school coaches and Athletic Coordinators

· Provide direct mentoring and academic coaching support to a cohort of Zone members

· Responsible for coordination and implementation of NCAA workshops and counselling sessions

· Responsible for maintaining and updating Scholar Athletes program collateral

· Assist Program Coordinators in the inventory and tracking of all program materials and equipment

· Assist Program Coordinators in all Scholar Athletes program data entry and program attendance management

· Assist in outreach to Zone member parents/guardians to engage them in Scholar Athletes programming and build awareness of the resources available through program participation

· Serve as brand ambassadors both internally and externally to key stakeholders and new constituencies

· Participate in site wide and position specific professional development initiatives