Imani Cash

[Driving Sales & KPI’s]

Compliant of store functions & KPI’s including LY sales comp, plan/budget, conversion, controlling shrink, & maintaining accuracy of inventory.

[Training & Execution]

Hiring, training, & utilizing the resources to create a healthy environment for employees to succeed.

[POS Functions]

Opening, closing, cash handling, processing orders.

[Inventory Control]

Assuring incoming shipment matches manifest, checking in shipment to inventory & processing shipment to stockroom & sales floor, outbound shipping for RTV’s, store to store transfers, fulfillment orders, & inventory department counts.

[Customer Service]

Assuring the customers needs are met by maintaining a positive attitude, knowing how to work under pressure, & utilizing every tool to satisfy the customers needs, surveys, & company loyalty branding.

• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
• Responded to room transfers, incident reports, and maintenance requests.
• Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.